What are the responsibilities and job description for the Saddle Shop Retail Team Lead position at King Ranch?
What to Expect in the Role:
- Ensuring that the store looks attractive by deciding the arrangement of merchandise in the store.
- Supervise the functioning of the staff.
- Responding to customer queries and helping them with purchase.
- Training new staff and managing the work schedules of the staff.
- Being aware of daily sales targets and ensuring that the targets are met.
- Supervising the stocking of goods.
- Ensuring that the merchandise is replenished regularly, and the store is never out of stock.
- Checking the financial transactions of the store.
- Handling customer complaints and ensuring that the customers are satisfied with the store.
- Collecting feedback from customers and suggesting changes accordingly.
- Ensuring that the store policies are upheld.
- Excellent communication and management capabilities.
- A good sense of details and visual appeal in order to arrange the merchandise alluringly.
- Excellent observation and analytical abilities.
- Ability to make the staff work as a team by portraying good leadership qualities.
- Excellent presence of mind and ability to make quick decisions.
- Ability to handle stress.
- Excellent troubleshooting capabilities.
- High school diploma.
- Prior retail experience
