Activities Representative

POSITION SUMMARY

Assists the Activities Coordinator in providing King's Creek owners and guests with a first class planned Activities Program, local attraction information and answer all questions by guests in a timely and friendly manner. This position requires flexibility, creativity, and the ability to effectively work in small and large groups.

RESPONSIBLITIES

· Conduct assigned activities for guests of the Resort to include recreational activities, classes, and special events.

· Assist and provide supervision for children of guests during sales presentations while abiding by department policies and procedures.

· Assist and monitor the safety of unaccompanied minors; maintain accurate contact information of parent, guardian and Sales Representative and contact when needed.

· Enthusiastically promote programs and activities of the Resort and serve as a role model in attendance and interaction at the events.

· Consistently display a positive attitude, cheerful spirit, and high energy level in all duties and interactions with guests and staff.

· Monitor local activities in the surrounding area as it develops and changes and keep staff in other departments informed.

· Prepare and collect/break down materials and/or equipment for various activities and events.

· Assist and provide input in the design and implementation of new daily, weekly, and monthly activities to encourage socialization, relaxation, and recreation.

· Assist Activities Coordinator with department logistics; make phone calls, advertise, manage inventory, train and motivate employees.

· Develop, maintain, and demonstrate positive working relationships with all staff.

· Maintain knowledge of content of activities calendar distributed to owners and guests and answer questions about activities offered.

· Maintain daily activity logs; when required, check guests in/out.

· Observe participants to gauge their enjoyment and obtain their feedback to improve activities.

· Follow all established policies and procedures.

· Attend all departmental meetings.

· Attend all training/development sessions offered by King’s Creek.

· Perform additional or different duties, from those set forth above, to address business needs and changing business practices as directed by the supervisor.

REQUIRED KNOWLEDGE, SKILLS AND QUALIFICATIONS

· High School Diploma or GED required.

· Experience in leading or conducting recreation activities, classes, and special events or customer services related work experience with an emphasis in recreation/activities programs is required.

· Background in hospitality industry preferred.

· First-Aid and CPR training required.

· Knowledge of timesharing operations.

· Knowledge of vacation ownership and its exchange companies.

· Knowledge of recreation/activities programming.

· Demonstrated knowledge of computers and their various software applications required.

· Ability to conduct and obtain resources for a variety of classes including arts and crafts

classes on a regular basis.

· Ability to facilitate small and large group activities.

· Ability to be flexible and creative with high energy level.

· Ability to present an outgoing personality.

· Ability to exhibit excellent guest relations skills.

· Ability to deal effectively with conflict and manage difficult guest relation situations.

· Ability to assist and support others using tact, patience and courtesy.

· Ability to multi-task and effectively perform duties.

· Ability to accept new and changing responsibilities.

· Ability to communicate effectively, both verbally and in writing.

· Ability to establish and maintain effective working relationships with peers, employees, and management.

OPTIONAL SKILLS A PLUS

· Knowledge of Spinnaker Resorts

WORKING CONDITIONS AND ENVIRONMENT

Physical Demands:

Primary functions require sufficient physical ability and mobility to work in an active environment; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 40 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information. Specific vision abilities usually required by this job include close, distance, color and peripheral vision, depth perception and ability to adjust focus.

Working Conditions:

Fulltime position (8.5-hour day with minimum 30-minute break)

Occasional overtime may be required based on business demands and inclement weather.

Varied work schedules to include evening, holiday, and weekend hours.

Vacation:

Vacation is unavailable during peak times:

Memorial Day through Labor Day,

Thanksgiving weekend (Thanksgiving Day-Sunday) and December 23rd-New Year’s Day

Environment:

The noise level in the work environment is usually moderate. Work is performed both indoors and outside, depending on the season and activity.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekends as needed

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $16