Activities Supervisor

JOB DESCRITPTION SUMMARY

To provide King’s Creek owners and guests with first class planned activity programs, local attraction information, and answer all questions by guests in a timely and friendly manner. This position is responsible for the development, oversight, and administration of a variety of activities for guests and owners to maximize enjoyment at the resort. This position requires flexibility, creativity, and the ability to effectively work in small and large groups.

RESPONSIBILITIES

· Develop and plan a diverse calendar of enjoyable programs and activities for all resort guests such as: outdoor events, family events, unique events, and holiday and social offerings.

· Manage all activities related to monthly calendar with the assistance of the Activities Representatives.

· Promote activities using posters, newsletters, and announcements.

· Submit purchase requests for supplies needed to maintain inventory for the activities department.

· Coordinate and manage all preparations for events: make arrangements for food and beverages, schedule volunteers for events, collect money from craft events, and other duties as required.

· Collaborate effectively with other members of the department.

· Manage and maintain the Activities budget and resource allocations.

· Maintain an attendance/balance sheet for each activity or event to monitor guest involvement pertaining to scheduled events.

· Document guest involvement at events; take pictures and/or record videos.

· Set up and breakdown events in a timely manner; to include indoor and outdoor.

· Create weekly staff schedule and submit to Assistant General Manager for approval. Ensure staffed hours meet business needs while managing overtime.

· Cross train with the Front Desk and provide backup when needed.

· Report any incident or accident to the Assistant General Manager and onsite security.

· Ensure safety protocols are followed at events.

· Follow written policies and procedures implemented by Spinnaker Resorts.

REQUIRED KNOWLEDGE, SKILLS, AND QUALIFICATIONS

· High School Diploma or GED required.

· Associate’s degree preferred: significant related experience may substitute for education.

· Background in hospitality industry preferred.

· Knowledge of personal computers and their various software applications.

· Knowledge of recreation/activities programming.

· Ability to develop, plan, and execute special events for diverse demographics and interests.

· Ability to conduct and obtain resources for a variety of classes including arts and crafts classes on a regular basis.

· Ability to facilitate small and large group activities.

· Ability to exhibit excellent guest relations skills.

· Ability to present an outgoing personality with a sense of humor.

· Ability to multi-task with strong organizational skills.

· Ability to deal effectively with conflict and manage difficult guest relation situations.

· Ability to communicate effectively: both verbally and in writing.

· Possess Leadership skills to motivate and engage participation.

OPTIONAL SKILLS

· Knowledge of Spinnaker Resorts

WORKING CONDITIONS AND ENVIRONMENT

Physical Demands:

Primary functions require sufficient physical ability and mobility to work in an active environment; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 40 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information. Specific vision abilities usually required by this job include close, distance, color and peripheral vision, depth perception and ability to adjust focus.

Working Conditions:

Full-time position (8.5-hour day with minimum 30-minute break)

Various work schedules to include evening, weekend, and holiday hours. Schedules will vary by department based on seasonality and business needs. Occasional overtime may be requested.

Vacation:

Vacation is unavailable during peak times: Memorial Day through Labor Day,

Thanksgiving weekend (Thanksgiving Day-Sunday) and December 23rd-New Year’s Day

Environment:

The noise level in the work environment is usually moderate. Work is performed in an indoor or outdoor environment with varying weather conditions, depending on the season and activity.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays

Work Location: In person

Salary : $17 - $19