What are the responsibilities and job description for the Host/Hostess position at King Street Grille?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming environment and ensuring a smooth dining experience. This role requires excellent hospitality skills, strong customer service abilities, and the capacity to manage guest relations effectively.
Duties
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Provide menus and inform guests about daily specials or promotions.
- Maintain an organized waitlist during busy periods and communicate wait times accurately.
- Answer phone calls with professional phone etiquette, taking reservations or providing information as needed.
- Collaborate with the serving staff to ensure timely service and guest satisfaction.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Address guest inquiries or concerns promptly, ensuring a positive dining experience.
- Support food service operations as needed, including assisting with takeout orders or special requests.
Requirements
- Previous experience in hospitality or customer service is preferred.
- Strong communication skills with an emphasis on guest relations.
- Ability to work in a fast-paced restaurant environment while maintaining professionalism.
- Familiarity with POS systems is a plus but not required; training will be provided.
- Excellent organizational skills and attention to detail.
- A positive attitude and willingness to assist team members as needed.
- Flexibility to work evenings, weekends, and holidays as required by the restaurant's schedule.
Join our team as a Host/Host, where your passion for hospitality will shine while providing exceptional service to our guests!
Job Type: Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Relocate:
- Mount Pleasant, SC 29464: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17