What are the responsibilities and job description for the Sales Representative position at King Swings?
Job Overview
King Swings is looking to add a full time sales person to our team. This person will need to be comfortable on the phone and have excellent communication skills.
They will be responsible for assisting customers both in person and over the phone as they work through designing their dream swing set.
During our busy months in the spring (March, April, May) they will be expected to rotate Saturday work hours with the rest of the sales team. King swings has several event days during the spring that salespeople will be expected to be present for.
Responsibilities
- Handle incoming and outgoing phone calls and emails, providing assistance to customers regarding swing sets and customization options.
- Engage with customers through website chats, providing real-time assistance and answering inquiries regarding product, pricing, and services.
- Greet and assist customers who visit King Swings in person, offering guidance in selecting swing sets, accessories, or help resolve any concerns they may have.
- Engage with customers to understand their specific needs and preferences, assisting in the design of a customized set, and providing guidance on available options.
- Draft estimates and drawings of potential sets for customers and maintain communication on desired changes.
- Help customers navigate the ordering, payment, and delivery process, ensuring all details are accurately conveyed.
- Work rotating Saturday shifts during peak seasons, to ensure customer needs are met and maintain high levels of service.
- Assist with King Swings’ playground events, which mostly happen on Saturdays. Typically, there are only 1-2 events per year.
Skills
- Excellent Communication Skills
- Email Writing Skills
- Computer Skills
- Excellent Customer Service Skills
Schedule:
The office hours of King Swings during the busy season is 8AM - 5PM. The hours can vary slightly in the off season
During our busy months in the spring (March, April, May) you will be expected to rotate Saturday work hours with the rest of the sales team. On weeks where you are working Saturdays, you will be permitted to have a day off during the week.
King Swings has several event days during the spring that all salespeople will be expected to be present for.
Generally, long vacations are not approved in the busy seasons.
Job Type: Full-time
Pay: $43,000.00 - $57,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Shift:
- 8 hour shift
Supplemental Pay:
- Commission pay
Ability to Commute:
- Parkesburg, PA 19365 (Required)
Ability to Relocate:
- Parkesburg, PA 19365: Relocate before starting work (Required)
Work Location: In person
Salary : $43,000 - $57,000