Welcome Desk Administrator

Job Summary:

The Welcome Desk Administrator (part-time) role is a vital part of our front desk team, creating a warm and welcoming atmosphere while managing daily operations. You will be responsible for greeting and assisting employees, tenants, guests, and visitors by directing communications, coordinating building services, and maintaining a safe and organized workplace.

Key Responsibilities:

• Create a positive first impression for all individuals entering the building.
• Maintain a neat, clean, and organized reception and lobby area.

Communication Management:

• Answer and direct incoming calls to the appropriate personnel or voicemail.
• Greet and announce visitors, directing them to the correct departments or individuals.
• Maintain accurate visitor logs.

Building Coordination:

• Perform end-of-day cleanup and organization duties.
• Receive small deliveries and packages for building tenants.
• Maintain conference rooms by restocking supplies and ensuring cleanliness.
• Submit maintenance requests as needed.

Building Security:

• Follow security procedures when admitting guests and visitors.
• Issue and track temporary security badges as needed.

Additional Responsibilities:

• Perform other duties as assigned.

Requirements:

• High school diploma or equivalent; associate degree preferred.
• A minimum of three years of relevant work experience.
• Basic knowledge of Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Servant leader with the ability to interact professionally.
• Friendly, patient, and able to anticipate the needs of others.
• Ability to multitask with accuracy while maintaining a professional demeanor.
• Dependable, accountable, and responsible.
• Ability to exercise independent judgment and maintain confidentiality.
• Strong commitment to company values.
• This position requires physical activity including bending, lifting, and cleaning. Candidates must be able to lift and move objects up to 15 pounds and perform repetitive motions.