What are the responsibilities and job description for the Field Service Technician - Agriculture/Construction Equipment position at Kingline Equipment Inc.?
General Requirements:
- Mobile repair and general maintenance for agriculture and construction equipment.
- Responsibilities include diagnosing and repairing equipment efficiently.
- Utilize electronic service tools provided by the dealer.
- Continually improving technical and product knowledge by attending training provided by dealership/manufacturer.
- Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality
- Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
- Contribute to building a positive team attitude with other departments in the organization.
- Follow instructions and promptly respond to management direction.
- Work with integrity, always upholding company values.
- Perform related responsibilities/accountabilities as required or directed.
- Must continually be able to lift and handle heavy loads up to 70 lbs.
- Must have good eyesight (correctable to 20/20) and normal hearing for diagnostics and troubleshooting equipment.
Daily Duties and Responsibilities:
- Perform mobile repairs within the time parameters as established by flat rate time or billed time with the proper diagnosis.
- Maintain an orderly and clean company truck. Also, assist in keeping the entire shop orderly and clean.
- Establish and maintain a positive working relationship with employees, vendors, and customers.
- Respond promptly to customer needs and manage difficult customer situations.
- Complete and submit work orders as directed.
Weekly Duties and Responsibilities:
- Study and review all relevant product repair updates.
- Report any faulty equipment or hazards to the service manager.
- Meet with supervisor to discuss the weekly repair trends, comebacks, and service problems.
Pay and Benefits:
- Truck with service body and equipment.
- Pay is based on experience - Level 1, Level 2, Level 3.
- Company paid training programs for advancement .
- Health and retirement plans.
- Paid time off.
- Paid Holidays.
- Attendance bonus P.T.O. program.
- Uniform Allowance.
- Drug Test and clean driving record required.
About Kingline Equipment Inc.:
Our Vision – Build a dynamic business by creating value for our customers, providing opportunities for our employees and benefiting the communities we serve. Kingline Equipment was founded in 2005 with the purchase of a small New Holland dealership on the outskirts of Pensacola Fl. Today, Kingline Equipment has grown to six locations in three states Florida, Alabama and Georgia. Our team continues to focus on organic and strategic growth, our growth plan creates synergies that will enhance productivity and efficiencies while also providing advancement opportunities for our employees. We are committed to be the best business partners to our customers, employees and manufacturers that we represent, while striving to be a positive impact in our communities we serve. Kingline represents New Holland, Bush Hog, Bad Boy, Hustler, Walker, Toro, Landoll, Brillion, Fecon, Manitou as well as many others. We serve a wide range of customers, including farmers,hobby farmers, professional contractors and homeowners.