What are the responsibilities and job description for the Customer Experience Associate position at Kingman Chiropractic Center?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is vital in creating a welcoming atmosphere for our guests and ensuring smooth operations at the front desk. The ideal candidate will possess strong organizational skills, excellent time management abilities, and a friendly demeanor. Bilingual candidates are encouraged to apply, as effective communication is key in providing exceptional service.
Responsibilities
- Greet and assist guests upon arrival, providing a warm and friendly welcome.
- Manage phone systems to handle incoming calls, inquiries, and reservations efficiently.
- Maintain an organized front desk area, ensuring all files and documents are up to date.
- Process check-ins and check-outs accurately while ensuring guest satisfaction.
- Handle administrative tasks such as scheduling appointments, managing office supplies, and maintaining records.
- Proofread documents for accuracy before distribution or filing.
- Collaborate with other departments to ensure seamless guest experiences.
- Address guest concerns or complaints promptly and professionally.
Qualifications
- Proven experience in office management or as a dental receptionist is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent time management skills to prioritize responsibilities effectively.
- Proficient in using phone systems and basic office equipment.
- Ability to type accurately and efficiently for documentation purposes.
- Bilingual proficiency is a plus, enhancing communication with diverse guests.
- Strong attention to detail for proofreading and maintaining accurate records.
- A friendly and approachable demeanor with a commitment to providing outstanding customer service.
Join our team as a Front Desk Agent where your contributions will help create memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $13.16 - $15.00 per hour
Benefits:
- 401(k)
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
Ability to Commute:
- Kingman, KS 67068 (Required)
Ability to Relocate:
- Kingman, KS 67068: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15