Coordinator-Wound Healing Center - Full Time

Job Description

Position Title: Wound Care Coordinator

Department: Outpatient Scheduling Center Safety Sensitive: Yes

Reports to: Outpatient Scheduling Manager Exempt Status: No

Position Purpose

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]

Responsibilities

This position is responsible for coordinating the patient’s scheduling and financial clearance thru the wound care management process. Financial clearing includes but not limited to:

• Validating the order (following protocols designed by the sleep lab)
• Checking medical necessity
• Verifying insurance eligibility
• Obtaining authorization when necessary
• Verifying authorization
• Scheduling procedures
• Scheduling follow-up visits
• Pre-registration
• Communicating financial responsibility to patient and scanning all documents and noting all communication into chart
  
  

This position will also work with ordering provider offices to assist with ordering correctly and obtain necessary clinical documentation requested by the physician.

Qualifications [Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]

Required Education: High School Diploma or Equivalent

Required Experience: Six months or more of progressive work experience

Skills and Knowledge: Requires ability to provide quick and accurate information and direction in a fast paced environment. Superior communication skills and excellent interpersonal skills required. Knowledge of and ability to use computer hardware and software applications as well as a general understanding of telecommunication systems. Knowledge of medical terminology and having clinical awareness of department protocols, coding rules and guidelines is necessary.

Preferences [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, master’s degree)]

One year Hospital outpatient scheduling and/or insurance verification experience preferred.

Special Position Requirements [Optional section: any travel, security, risk, hazard or related special conditions which apply to the position]

Bloodborne pathogen exposure category II.

Other potential hazard(s): possible exposure to chemical substances.

Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]

Employee must be capable of consistently reaching and/or working above and below shoulder level; sitting at computer terminal 90% of time per day; walking or on feet 10% of time per day with frequent bending, squatting, kneeling, standing; communicating using telephone.