Orthopedic Clinic Manager - Full Time

Job Description

Position Title: Clinic Manager

Department: Physician Services Safety Sensitive: YES

Reports to: Director Exempt Status: YES

About Kingman Regional Medical Center

Kingman Regional Medical Center (KRMC) is the largest employer, largest healthcare provider and the only remaining non-profit hospital in Mohave County, Arizona. We are a 235-bed, Level 4 trauma, multi-campus healthcare system. Recognized as an innovator in rural healthcare, KRMC is Arizona’s first rural teaching hospital and provides a full continuum of highly technical and specialized medical services to meet the healthcare needs of our growing community.

About Kingman, Arizona

Kingman, AZ is located 90 minutes south of Las Vegas in the beautiful high desert of Mohave County. Our tranquil mid-sized community is relatively low stress; year-round warm and sunny weather, traffic is minimal and average commute times to work are under fifteen minutes. Our climate is ideal for outdoor enthusiasts especially boating, kayaking, hiking, golf, and off-road adventures!

Health and Well-Being Benefits at KRMC

• Medical, Dental, Vision
• Wellness and Employee Assistance Program
• Employer Paid Group Life
• Short & Long-Term Disability
• Paid Time Off
• 403b Retirement Plan with Employer Contributions
• Employee Discounts and Employee Referral Bonus Program
• Free Identity Theft Protection Program
• On-site daycare exclusive to our employees’ children of all ages

Career Growth and Development Benefits at KRMC

• Tuition Reimbursement/Scholarships for full-time employees
• As a not-for-profit organization, our employees who have qualified student loans may be eligible for Public Service Loan Forgiveness program

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

The Ambulatory Clinic Manager coordinates the day-to-day staffing and business needs of the clinic(s). This position troubleshoots and resolves problems as they arise including patient problems or refers patients to appropriate resources. The Clinic Manager maintains a professional working relationship with billing office, department administration, and others in a team atmosphere and manages the clinic(s) operations fiscal performance to budget.

Key Responsibilities

· Assist in the development and implementation of the strategic business plan for ongoing business development activities including recruitment, marketing, outreach, research, and financial support for the program to meet service line goals.

· In cooperation with departmental/services line leadership, manages all on-site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site.

· Monitors and improves physician satisfaction, employee engagement, quality, safety, and productivity indicators.

· Collaborates with the leaders to maintain systems, policies, and processes that support compliance to meet all relevant federal and state requirements.

· Provides leadership and oversees daily processes for the development and implementation of management and patient care systems to assure efficient, affordable, and quality operations.

· Ensures strategic integration of care and clinical practices to provide an optimal patient experience.

· Ensures compliance with established clinical policies and procedures.

· Responsible for hiring, managing, and retaining a highly skilled, professional team.

· Oversees all daily processes to ensure efficiency; directs staff (either directly or through supervisors).

· Prepares and monitors budgets and identifies opportunities to ensure clinic financial success. Analyzes monthly statistical reports on clinic production and revenues. Recommends and implements process improvements.

· Manages with a style that leads by example demonstrating professional maturity in dealing with staff, peers, and providers.

· Collaborate with other Clinic Managers to establish standardization to ensure optimal operational efficiency.

· Establish staffing schedule to obtain maximum productivity and review regularly to ensure maximum efficiency.

· Monitor practice dashboards, income statements, in addition to monthly RAS variance reporting and take appropriate corrective action to bring practice in alignment with financial and operational goals.

· Establish and monitor appropriate daily metrics.

· Monitors market for opportunities to expand services and identifies service improvement or deficiencies and works with stakeholders to correct.

· Other duties as assigned

Required Qualifications

Education: Associates degree in Business and/or Healthcare related field or 2 years equivalent, relevant work experience and training.

Certification:

· BLS through the American Heart Association or American Red Cross.

· Heartsaver First Aid through the American Heart Association or American Red Cross.

Licensure: Current and valid U.S. driver’s license.

Experience:

· Two years management/supervisory experience required.

· Two years of medical office or healthcare experience.

Skills and Knowledge:

· Ability to supervise and manage staff effectively

· Ability to communicate effectively with others and manages multiple priorities and tasks

· Maintain attention to detail

· Have and apply knowledge of clinic operations and workflow

· Understanding the EMR with enough knowledge to know if staff are competent in use of EMR as well as, a working knowledge of RAS, HRIS, and any additional systems as necessary.

· Ability to understand and work within a set budget using financial experience to increase revenue and drive down expenses

· Effectively and efficiently work with and direct providers of multiple levels

· Must have computer and organizational skills

· Ability to multi-task without losing composure

Preferences

Education: Bachelor’s degree in Business and/or Healthcare related field

Special Position Requirements

Exposure Categories:

· Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues

· Other potential hazard(s): possible exposure to chemical, biological and radioactive substances; possible exposure to hostile individuals

Work Requirements

· May require travel to other campuses and off-site departments

· Incumbent must be capable of consistently reaching and/or working above and below shoulder level, walking or on feet 50% of time per day with frequent bending, squatting, kneeling, standing.

· Sitting at desk 50% of the time per day.

· Communicating using telephone.

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Posting Date: 2025-01-13T23:04:37 00:00

Locations: 3269 Stockton Hill Road Kingman AZ 86409