Lead Housekeeper

Kings Card Club is looking for a full-time Graveyard Lead Housekeeper to join our team!

ROLE SUMMARY

As a Lead Housekeeper, you will oversee the cleanliness of our card room, restaurant, bar, and patio areas. You will lead a team of housekeepers, ensuring that all areas are maintained to the highest standards of cleanliness, hygiene, and presentation. Your role will be critical in providing a comfortable and safe environment for guests while ensuring operational efficiency and adherence to health and safety standards.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES (OTHER DUTIES MAY BE ASSIGNED)

• Oversee and manage a team providing guidance, training, and support.
• Inspect and ensure the cleanliness and overall presentation of all areas including the card room, restaurant, bar, and patio.
• Delegate tasks to team members to ensure all areas are cleaned and maintain daily records of completed tasks.
• Conduct performance evaluations and provide feedback to ensure continuous improvement.
• Monitor and maintain inventory of cleaning/sanitation supplies, ordering replacements as needed to ensure adequate stock levels.
• Ensure proper storage and organization of cleaning equipment and supplies.
• Address any safety hazards, report maintenance issues, and ensure compliance with health and safety regulations.
• Work closely with management, kitchen staff, servers, bartenders, and other departments to coordinate cleaning schedules and support with preparation of the card room and other areas for events or peak hours.
• Clean the restrooms thoroughly, clean stalls, mop floor, wipe mirror, clean sink, and restock whatever is needed.
• Check every trash can in the building and take out the trash.
• Vacuum the carpet in both gaming floors and the banquet room.
• Sweep gaming floors, bar, restaurant, hallways, patio, and the parking lot.
• Spray and wipe all the windows in the building.
• Disinfect surfaces, doorknobs, and gaming tables.
• Clean the breakroom, clean the microwave, and clean the fridge.
• Mop the bar and bar area.
• Clean HR offices thoroughly, clean bathrooms, clean breakroom, take out trash, and vacuum.
• Go through the deep cleaning list and do what the supervisor/lead instructs that day.

*Must be able to work nights, weekends, and holidays*

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
• Cost Consciousness - Conserves organizational resources.
• Ethics - Treats people with respect; Works with integrity and ethically.
• Organizational Support - Follows policies and procedures.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure.
• Quality - Monitors own work to ensure quality.
• Quantity - Works quickly.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Commits to long hours of work when necessary to reach goals.

SUPERVISORY RESPONSIBILITIES

Train, supervise, and counsel all employees in the department. Provide, develop, train, and maintain a professional work force. Ensure all services to members are conducted in a highly professional and efficient manner. Ensure a safe working environment and attitude on the part of all employees in areas of responsibility.

EDUCATION AND/OR EXPERIENCE

High school diploma or General Education Degree (GED); a minimum of 3 years of housekeeping or custodial experience, with at least 1 year in a supervisory or leadership role.

LANGUAGE SKILLS

Ability to communicate (understands, reads, speaks, and writes English). Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Courteous telephone manner.

MATHEMATICAL SKILLS

This job does not require mathematical skills.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Must be able to operate computer or smart technology to access and utilize third party apps. Ability to learn to operate mobile and hand-held radios.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and risk of radiation. May be exposed to communicable diseases.

The noise level in the work environment is usually loud.

CAL OSHA

• Comply with the organization’s Health and Safety Policy and all other health and safety practices, programs, and procedures.
• Successfully complete required health and safety and IIPP training.
• Participate in the IIPP by reporting incidents or near misses, attending health and safety meetings, reporting problems, and recommending safety improvements, and other related training activities.
• Inform a supervisor or instructor of any safety hazards or system deficiencies in the workplace.
• Ensure that you are appropriately trained in all facets of your specific job function prior to attempting to work independently.
• Ensure that the department specific code of safe work practices is provided to you prior to being given department work assignments.
• Take ownership of any safety issues by proposing solutions to fix it.