Sales Development Manager

Description

The Role: Sales Development Manager

• This position is work-from-home/remote – Occasional travel is required, at most 4-6 times per year, with most trips expected to be in the Dallas-Fort Worth (DFW) area. **
  
  

Who You Are

You’re a driven candidate who plays a pivotal role in the company’s immediate and long-term growth strategy. As an SDR Manager, your primary responsibilities revolve around leading the Sales Development (SDR) team, managing administrative and operations tasks, and contributing to the daily task of pulling and creating reports, building content, providing feedback and insight.

Our ideal candidate is a strong leader, has the desire to achieve at an elevated level, and thinks creatively. Adaptability, feedback, collaboration, and fresh ideas are needed in this role. A successful SDR Manager is not afraid to pick up the phone to conduct a high volume of dials – leading by example when needed to demonstrate quality prospecting.

Who We Are

Established in 1989 and a four-time winner of DFW Top Workplaces in 2020-2024, Kings III is a growing, dynamic company. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.

More than 12% of our employees have been with the company for 10 years, and an impressive 25% have been with us 5 years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!

On Target Earnings Compensation Between $80K-$96K (Base Commission Quarterly Bonus) Compensation is comprised of a base salary plus commission based on the attainment of your team’s quota, including appointments and won units resulting from those appointments.

What You’ll Do

• Enhance team performance through real-time monitoring of SDR team interactions, offering constructive feedback during live listening sessions.
• Accumulate and analyze recorded interactions to facilitate weekly team discussions, fostering continuous improvement and knowledge sharing
• Monitor and evaluate SDRs” performance metrics including quotas, agreement rates, win percentages, and activity levels, providing actionable insights for individual and team growth
• Collaborate closely with fellow SDR managers and the SDR Director to align strategies, share best practices, and optimize overall team performance
• Work closely with the SDR Sales Enablement Trainer to ensure alignment on training initiatives, onboarding programs and continuous skill development for SDRs
• Assist with developing and delivering comprehensive training sessions to equip SDRs with skills and knowledge necessary for success in their roles
• Conduct regular one-on-one meetings with SDR team members to provide personalized coaching, address concerns and opportunities for growth, and set clear objectives for professional development
• Assist in monitoring the appointment count for each Business Development Manager, (BDM) and collaborate with SDR leadership to keep them informed
• Create and maintain Monday.com workflow boards to manage and optimize tasks within the SDR leadership team
• Support the SDR team for in-person training sessions, ensuring smooth facilitation and impactful learning experiences for all participants
• Lead and participate in role-playing exercises during one-on-one and team sessions to enhance SDRs’ proficiency in handing various scenarios and objectives
• Be ready to proactively engage by making calls and scheduling appointments when necessary
• Assist in improving existing outbound strategies, systems, and processes to drive a best-in-class SDR team
• Help manage day to day operations
• Help create repeatable sales development processes grounded in thorough measurement and key performance metrics to help exceed unit targets
• Helping work through internal SDR/BDM and team relationships in an unbiased manner
• Work cross functionally with the sales, marketing, and other Kings III teams
  
  

What You’ll Bring: (Required/Preferred Qualifications)

• High school diploma or equivalent
• 3 years' experience and proven record of individual performance as a top performer cold calling to set appointments
• 2 years of experience in a leadership or coaching role, with a proven track record of excelling as a coach, leader, and mentor to team members responsible for meeting quotas
• Accumulate and analyze recorded interactions to facilitate weekly team discussions, fostering continuous improvement and knowledge sharing
• Monitor and evaluate SDRs” performance metrics including quotas, agreement rates, win percentages, and activity levels, providing actionable insights for individual and team growth
• Collaborate closely with fellow SDR managers and the SDR Director to align strategies, share best practices, and optimize overall team performance
• Develop and deliver comprehensive training sessions to equip SDRs with skills and knowledge necessary for success in their roles
• Conduct regular one-on-one meetings with SDR team members to provide personalized coaching, address concerns and opportunities for growth, and set clear objectives for professional development
• Utilize Salesforce, SalesLoft and Power BI reports and analytics to effectively monitor team performance, provide data-driven coaching, and support SDR development
• Co-own and strategically manage SalesLoft, overseeing cadence creation and optimization to ensure the team operates within the most effective workflows. Continuously refine cadences, templates, and engagement strategies based on data-driven insights, fostering efficiency, consistency, and higher conversion rates across the sales process.
• Create and maintain Monday.com workflow boards to manage and optimize tasks within the SDR leadership team
• Support the SDR team for in-person training sessions, ensuring smooth facilitation and impactful learning experiences for all participants
• Lead and participate in role-playing exercises during one-on-one and team sessions to enhance SDRs’ proficiency in handing various scenarios and objectives
• Be ready to proactively engage by making calls and scheduling appointments when necessary
• Assist in improving existing outbound strategies, systems, and processes to drive a best-in-class SDR team
• Help manage day to day operations
• Help create repeatable sales development processes grounded in thorough measurement and key performance metrics to help exceed unit targets
• Helping work through internal SDR/BDM and team relationships in an unbiased manner
• Work cross functionally with the sales, marketing, and other Kings III teams
  
  

What We Do

Our mission statement is simple - We provide critical communications services to help people in distress.

Our Core Values Are Even Simpler

• Honesty & Integrity
• Service to the customer above all else
• Do what is right
• Good enough is not good enough: pursue excellence
• Encourage individual initiative and growth
  
  

By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.

Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day.

What’s In It For You

• Medical insurance with 1 HSA and 2 PPO plan options
• Dental, vision, life, short- and long-term disability insurance
• 401k with company contribution
• Employee Assistance Program (EAP)
• Company paid telemedicine 24/7 access
• 8 paid holidays, plus 1 floating holiday
• 15 days of PTO accrued in year 1
• Generous referral bonus program
• Work life balance (a must!)
• Team building, company events, attendance at our annual meeting and fun night, and other fun events
• Relaxed professional dress code
  
  

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Salary Description

$80k-96k (Base Commission Quarterly Bonus)