What are the responsibilities and job description for the Claims Adjuster position at Kings-Roofing?
Job Summary:
We are seeking a detail-oriented and customer-focused Claims Adjuster to join our team. The Claims Adjuster will be responsible for investigating insurance claims, determining appropriate payouts, and assisting customers through the entire claims process. The ideal candidate will have experience inspecting roof damage, reading scopes of work, and effectively managing claims while providing consistent customer support.
Key Responsibilities:
- Investigate insurance claims to determine the appropriate payout for roof damages.
- Inspect properties, specifically the roof, to assess damages and gather necessary information for claims.
- Read and interpret scopes of work to accurately assess the claim.
- Assist customers in filing insurance claims, ensuring they understand each step of the process.
- Maintain consistent communication with customers, answering all questions related to their claims and providing updates as necessary.
- Ensure customer satisfaction by providing timely and effective resolution to their claims.
- Manage multiple tasks and claims efficiently in a fast-paced environment.
- Handle incoming and outgoing calls related to customer claims.
Qualifications:
- Proven experience as a Claims Adjuster or similar role, preferably in roofing or construction-related claims.
- Ability to inspect roof damages and assess the severity of claims.
- Strong knowledge of scopes of work and understanding of the insurance claims process.
- Excellent communication and multitasking skills.
- Strong customer service orientation with the ability to address customer concerns and ensure their satisfaction.
- Ability to handle high call volumes and answer customer inquiries promptly.
- Commission-based pay only – compensation is based on performance and claims processed.
Job Type: Full-time
Pay: From $50,000.00 per year
Schedule:
- 8 hour shift
Ability to Commute:
- Canton, NC 28716 (Required)
Ability to Relocate:
- Canton, NC 28716: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000