What are the responsibilities and job description for the Quality Director position at Kingspan Group?
Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial / industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market.
Learn about our Planet Passionate initiatives : https : / / www.youtube.com / watch?v=EEeIS55WMOk
At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.
Ready to be part of our team?
We are looking for a Director of Quality for our Deland, FL facility!
Position summary : Has end-to-end responsibilities for products manufactured at all Panels sites in North America. The candidate will develop, educate, practice, and promote quality principles throughout the organization, and develop and lead the Quality team with accountability for all aspects of manufacturing quality (product disposition, material control, document control, etc.) and Quality Engineering. Will ensure compliance to the Company's quality systems and current regulations, as well as lead the development and implementation of prevention-based quality awareness and improvement programs.
Essential Duties :
- Ensure the implementation and adherence to the Kingspan QMS (Quality Management Systems) across the Division.
- Provide leadership and guidance to the organization to maximize the effectiveness of the Quality Management System on all sites.
- Play an integral part on the Operational Management team in managing warranties across the division.
- Take a leadership role in developing and implementing new techniques and initiatives to enhance the Quality Management System on all sites.
- Drive the requirement for the Divisional Quality team to strive for commonality and best practice across all sites.
- Manage and offer guidance to the Divisional Contracts Team to ensure Customer satisfaction to their complaint management at minimum cost to Kingspan.
- Govern the administration and path to closure of all major complaints in the Division; this will involve the inclusion of the various department and stakeholders.
- Liaise with key customers in initiating "Pre Project Management" meetings to ensure all project specifications / requirements are captured and delivered.
- Work with the Operations, Management, and Commercial teams in the different business units to ensure robust and timely root causes and corrective actions are applied to all customer complaints.
- Implement our SPC continuous improvement process, this is used to achieve the goals of reducing complaints and improving the cost base.
- Work with various cross-functional teams and departments, demonstrating leadership and support when managing all Quality related projects.
- Report weekly and monthly on Quality and Warranties performance across the Division.
- Champion the training of all employees in the use of continuous improvement methodologies such as problem-solving, process mapping, corrective action initiatives, and process / plant optimization.
Additional Compliance Responsibilities :
1 Governing Body and Top Management
Education / Experience :
Other Skills and Requirements :
Physical Demands :
We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.
