What are the responsibilities and job description for the Senior Restaurant Manager position at Kingston Resorts?
The Kingston Resorts span 145 acres of beautiful oceanfront property on the north end of Myrtle Beach. Conveniently located less than 2 miles from Tanger Outlets and a short 20-minute drive to Broadway at the Beach, the resort includes the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. Our resort offers a dynamic and diverse environment with many opportunities for career growth.
We are seeking a Senior Restaurant Manager to lead our food and beverage operation at the Embassy Suites Myrtle Beach and Black Drum Brewing. This is a full-time, year-round position for a seasoned professional passionate about providing exceptional guest service while driving financial success.
Position Summary
As a Senior Restaurant Manager, you will oversee and organize restaurant activities and services to ensure an outstanding guest experience and financial profitability. Your responsibilities will include:
Responsibilities
- Lead and manage outlet operations, including guest service standards, product quality, cost control, profitability, marketing initiatives, and compliance with policies and procedures.
- Supervise, coach, and develop team members, conducting evaluations, providing recognition, and fostering professional growth.
- Monitor guest satisfaction trends and implement improvements to elevate the overall guest experience.
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
- Develop and execute marketing and up-selling strategies to maximize revenue.
- Maintain team knowledge of menu offerings, services, events, pricing, and local area attractions.
- Recruit, interview, and train team members, ensuring adherence to Hilton Brand Standards and local, state, and federal regulations.
- Oversee and promote sales of private dining spaces, accommodating 13–30 attendees.
- Strong oral and written communication skills with the ability to handle guest and team member concerns with patience and diplomacy.
- Strong interdepartmental communication skills.
Qualifications
- At least 4 years of restaurant management experience in a high-volume environment.
- Strong computer skills and experience with POS systems are required.
- Proven experience in opening and managing restaurant operations preferred.
- Strong oral and written communication skills with the ability to handle guest concerns with patience and diplomacy.
- High school diploma or equivalent required; a 4-year college degree is preferred.
- Ability to lift, push, or pull 10–75 lbs with or without reasonable accommodations.
- ServSafe and TIPS certifications preferred or ability to obtain.
What We Offer:
- Competitive salary: $65,000–$75,000 per year.
- Comprehensive benefits package including:
- 401(k) with company match.
- Health, dental, vision, and life insurance.
- Paid time off and paid training.
- Tuition reimbursement and educational assistance.
- Employee travel discounts.
- Free lunch
- Health club membership
- Flexible spending account and employee assistance program.
Work Schedule:
This role requires flexibility, including availability to work nights, weekends, and holidays.
If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
Join our team at Kingston Resorts and be part of an exceptional hospitality experience!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
Salary : $65,000 - $75,000
