Housekeeper / Public Utility

Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.

SUMMARY: The Lobby Attendant is responsible for the overall cleanliness of the lobby of the hotel, ensuring guest satisfaction, and meeting quality standards.

DUTIES AND RESPONSIBILITIES:

• To ensure that the lobby, restrooms, and public areas are maintained, debris free, and sanitized frequently
• To assist in servicing the pool/fitness area when needed
• To ensure the guest room corridors and stairwells remain debris free
• Assist in any housekeeping amenity requests towels, toiletries, rollaway beds, etc.
• Conduct VIP turn down services and provide housekeeping services upon request
• Assist with any special projects as assigned by the Director of Housekeeping or member of the Leadership team.
• Checks all equipment prior to and after its use to ensure that it is in good working order
• Performs other related duties as assigned by management

QUALIFICATIONS:

• Strong attention to detail
• Strong customer service skills
• Ability to communicate effectively with hotel guests
• Professional appearance and demeanor

EDUCATION AND EXPERIENCE:

• Previous hotel and/or customer service experience preferred

COMPETENCIES:

• Quality-Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity-Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security-Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality-Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand and walk
• Continually required to utilize hand and finger dexterity
• Frequently required to reach, bend, stoop, kneel, squat, and twist
• Frequently utilize visual acuity to operate equipment
• Continually required to lift/push/carry items up to 50 lbs.
• Occasionally work around fumes, airborne particles, or cleaning chemicals
• Occasional exposure to bloodborne and airborne pathogens or infectious materials

SALARY: $17-17.50/hour

HOURS: Part Time

BENEFITS:

• Medical, Dental, and Vision Insurance
• Voluntary Short-Term and Long-Term Disability
• Company paid Basic Life and AD&D Insurance
• 401(k) with Company match
• Paid Time Off and State required sick pay
• 8 Paid Holidays
• Hotel discounts by brand