Patient Services Support Coordinator

Scope of Responsibilities Works under direct supervision and follow standard procedures to accomplish assigned tasks.

Job Summary Perform various clerical and administrative support duties throughout Specialty Pharmacy.

• Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
• Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
• Responsible for organizing and mailing letters to patients.
• Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
• Responsible for providing support to Call Center Representatives who are not working physically in the facility
• Assist call center operations with miscellaneous reporting tasks
• Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
• Role requires 100% attendance in the physical facility.
• Perform other duties as assigned
  
  
  

Educational Requirements

• Minimum High School Diploma or GED
• Preferred AS Degree or higher in Business Administration or related field
  
  
  

Experience

• Preferred 0-2 years of experience in a similar position
  
  
  

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position
  
  
  

Compensation

$17.00-18.00 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.