What are the responsibilities and job description for the Sales Associate - Customer Service Representative position at Kinney Drugs?
Job Overview
Kinney Drugs is a leading healthcare services organization dedicated to providing high-quality patient care and exceptional customer service. We are seeking a highly skilled Sales Associate - Customer Service Representative to join our team.
Compensation Package
The successful candidate will receive a competitive hourly rate of $15.00-$15.52 per hour, with opportunities for growth and advancement within the company.
Key Responsibilities
- Ringing out customer purchases accurately while ensuring total customer satisfaction.
- Providing excellent customer service by responding promptly to customer inquiries and resolving issues in a professional manner.
- Operating a POS register efficiently, including handling cash, check, and charge transactions.
- Maintaining a clean and organized checkout area, replenishing inventory as needed.
- Assisting customers with large purchases, carrying items out to their vehicles if necessary.
- Replenishing register supplies and maintaining a well-stocked checkout area.
- Answering phone calls professionally, using an appropriate greeting and maintaining customer service standards.
- Participating in inventory management, price marking, and merchandising activities to enhance store appearance and drive sales.
- Identifying and addressing potential shoplifting incidents in accordance with company policy.
- Collaborating with colleagues to implement Kinney Standard of Presentation (Merchandising) initiatives.
- Ordering replacement products from suppliers and returning outdated or overstocked merchandise.
- Preparing items for home/business delivery and completing mandatory training programs.
Qualifications and Requirements
- Availability and punctuality for scheduled work shifts.
- Previous experience in a related position is preferred, but not required.
Salary : $15 - $16
