Manh Choh IT Technician

Job Description

Requires skilled work and knowledge of repairing Windows and Linux server/desktop operating systems, network installation, and maintenance which includes wireless networks and security of LAN/servers/network domains. Install, upgrade, repair, and configure desktop computer hardware, software, and accessories to support a 100 computer/server network. Work with users to identify solutions and optimize computer performance in compliance with company policy and practice. Responsible for daily operations of data backups on servers. Work on telephone system. Perform independent job assignments as directed by Fort Knox I.T. Supervisor. This position is located in Tok, AK.

Job Responsibilities

• Operate servers to include file/folder security setup and create user accounts.
• Establish and modify network connectivity including VLAN’s and wireless.
• Perform daily operations for data backups.
• Configure, install, and deploy both wired and wireless devices.
• Prepare instructional material for end users; provide training.
• Punctuality and regular attendance are required.
• Compliance with all company policies and procedures, including, but not limited to, safety, confidentiality, and environmental policies.
• Meet or exceed established performance expectations set by management.
• Possession of a valid driver’s license issued by the state.
• Work without significant risk of harm to self or others.
• Performs other duties as assigned

Education and Experience

• High school diploma or equivalent preferred.  Employee must have sufficient education to read and write instructions, perform simple mathematical calculations, and keep records.
• Proficient with Windows desktop and server operating system software.
• Bachelor of Science in computer science - Preferred.
• Certifications to include Comp TIA Net , MCSA, and MCSE – Preferred.
• Two years’ hands-on experience in technical support for hardware and software - Preferred.
• Proficient with VMware ESXi - Preferred.
• Familiarity with common desktop software applications with emphasis on Microsoft Office Suite.

Skills

• Must be able to follow all department SOPs.
• Must be detail oriented.
• Must have solid verbal and written communication skills.
• Must be a self-starter with the ability to work with others in a team environment.
• Ability to function within the qualifications outlined in the attached physical demands sheets.
• Must be available for shift work, overtime, holidays, and weekends.
• Progression through wage scale is contingent upon satisfactory completion of attached checklists.

Reporting Relationships

This position will report to the Fort Knox I.T. Supervisor 

Legislative Requirements

Language Requirements

Travel Requirements