What are the responsibilities and job description for the Inside Sales Account Manager position at Kinship Group LLC?
While our main business location is in Auburn, WA, this is a remote position open to candidates across the United States.
This position handles aftermarket sales and new customer calls. Deals with a diverse group of external callers as well as internal contacts at all levels of the organization. Work requires substantial knowledge of items sold.
Essential Functions
- Answer and return calls not assigned to other sales staff within 24 hours.
- Know products and services and how they can benefit individual customers.
- Identify customer problems or needs and recommend products accordingly.
- Provide accurate and timely quotes and delivery dates and follow up on quotes regularly.
- Prepare Sales Orders and secure payment for COD customers in accordance with Company procedures.
- Retain core customers by providing excellent customer service.
- Consult with customers after sales to resolve problems and provide ongoing support.
- Participate in continuous product training.
- Organize and prioritize large volumes of information and calls.
Job Qualifications
Knowledge, Skills, & Abilities
Benefits
Physical Demands / Work Environment
Kinship is currently hiring for this position with the requirement that all candidates permanently reside within the United States and have valid authorization to work in the U.S. without the need for employer sponsorship. Unfortunately, we cannot accommodate applicants outside the U.S. or those requiring work visa sponsorship at this time.
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