What are the responsibilities and job description for the Customer Service Representative (CSR 1) position at Kinsmith Finance?
Description
CSRs are responsible for the successful management of customer relationships that lead to meeting monthly office performance goals.
Essential responsibilities include :
- Superior Customer Service and Relationship Building
- Contacting & developing solutions with customers
- Accurately maintaining customer records
- Processing loan applications, customer payments, and loan closings
- Marketing & Solicitation
- General support of the office manager and other staff to reach performance goals
Qualified applicants should have :