Clinical Translator

Bridge the Gap in Care – Join Our Mission-Driven Team
Kinston Community Health Center (KCHC) is seeking a compassionate and skilled Clinical Interpreter to support our mission of delivering high-quality, accessible care to all. This vital role ensures Spanish-speaking patients receive clear, accurate, and culturally appropriate medical communication, helping improve health outcomes and patient satisfaction.

Position Summary:

The Clinical Interpreter provides Spanish interpretation and translation of critical medical information to support physicians and healthcare providers in their care of patients with limited English proficiency. The role includes both in-person and telephonic interpretation and occasional written translation of health center documents.

Key Responsibilities:

• Provide accurate and culturally appropriate Spanish interpretation for patients, families, and healthcare providers during medical appointments

• Assist with scheduling and rescheduling appointments for Spanish-speaking patients

• Translate written documents, brochures, website content, and other materials from English to Spanish

• Document all patient contact and communication efforts in the Electronic Health Record (EHR)

• Track and report services provided, including no-shows, cancellations, and reschedules

• Participate in interpreter training and educational programs to enhance professional skills

• Assist with onboarding and training of new Clinical Interpreters

• Support KCHC staff in understanding cultural nuances that may impact patient care

• Maintain confidentiality and professionalism at all times

• Adhere to HIPAA regulations and all KCHC policies

• Perform other duties as assigned

Qualifications:

Education:

• High School Diploma or equivalent required

• Associate’s degree preferred

Experience:

• 1–3 years of clinical or professional interpreting experience preferred

• Experience with medical terminology, patient communication, and Electronic Health Records preferred

Certifications:

• Certified Medical Interpreter credential is a plus

Skills:

• Fluent in English and Spanish with strong oral and written communication skills in both languages

• Knowledge of medical terminology and healthcare procedures

• Proficiency in Microsoft Office (Word, Excel, Outlook), internet browsers, and EHR systems

• Strong interpersonal and active listening skills

• Ability to maintain a professional demeanor, work independently, and collaborate as part of a healthcare team

Competencies:

• Strong communication, judgment, and cultural sensitivity

• Professional appearance, reliability, and service-oriented mindset

• Self-motivated, organized, and able to multitask in a fast-paced environment

• Ability to maintain confidentiality and respond to diverse needs with empathy and respect

Why KCHC?

• Be part of a mission-driven team passionate about health equity

• Competitive pay and comprehensive benefits package

• Supportive work culture with professional growth opportunities

• Make a lasting impact on your community

For more information about our organization, visit www.kinstonhealth.org.