HR DIRECTOR

Empower People. Build Culture. Drive Organizational Excellence.
Kinston Community Health Center (KCHC) is seeking an experienced and strategic Human Resources Director to lead and manage all aspects of our Human Resources operations. This key leadership role is responsible for planning, directing, and coordinating HR practices that support a productive, compliant, and people-centered workplace culture. Join our mission-driven team as we expand access to quality healthcare in eastern North Carolina.

Position Summary

The Human Resources Director oversees the full scope of HR operations, including recruitment, onboarding, compensation, employee relations, benefits, compliance, training, and staff development. The Director ensures that all HR policies and procedures align with federal and state laws, Equal Employment Opportunity Commission (EEOC) regulations, and funding source requirements. This role works closely with the executive team to support organizational goals and strategic planning.

Key Responsibilities

Human Resources Operations

• Lead all aspects of HR, including staffing, compensation, benefits, employee relations, and training

• Maintain accurate and up-to-date personnel records and HR policies

• Manage recruitment, onboarding, and orientation for new hires

• Direct the performance appraisal process and recommend system improvements

• Handle employee terminations, including documentation and exit interviews

• Support employee relations through conflict resolution, coaching, and counseling

• Ensure compliance with all federal and state employment laws and funding requirements

• Administer benefits programs including health insurance, worker’s compensation, 403B/401K, and unemployment insurance

• Conduct and analyze wage, turnover, and benefits surveys

• Coordinate with legal and regulatory agencies on audits, affirmative action, and compliance

Leadership & Supervision

• Supervise HR staff and manage department workflow

• Oversee team scheduling, timekeeping, and PTO approval

• Train and mentor new HR team members

• Resolve departmental and organizational employee concerns in accordance with KCHC policies

• Work collaboratively with the executive and management teams to meet strategic objectives

Training & Development

• Organize and provide ongoing staff development and training programs

• Stay current on HR best practices, employment law, and professional development

• Serve as a resource for all employees on HR-related matters and policy interpretation

Qualifications

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field required

• HR Certifications (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) strongly preferred

Experience:

• 5–8 years of progressive HR experience, preferably in a healthcare or clinical setting

• Minimum of 2 years in a supervisory or leadership role

Skills:

• Proficient in Microsoft Office (Word, Excel, Outlook) and HRIS systems

• Knowledge of federal, state, and local labor and employment laws

• Strong interpersonal, communication, and conflict resolution skills

• Ability to work flexible hours, including evenings and weekends as needed

Core Competencies

• Communication: High-level verbal and written communication skills with ability to adapt across audiences

• Leadership: Ability to inspire, lead, and develop HR team members

• Decision-Making: Strategic thinking with sound judgment in complex situations

• Accountability: Takes ownership and responsibility for HR processes and initiatives

• Problem Solving: Able to assess situations and recommend practical, compliant solutions

• Professionalism: Maintains confidentiality, integrity, and a service-focused mindset

Why Join KCHC?

• Serve a mission-centered organization focused on health equity

• Be a key voice in shaping organizational culture and success

• Competitive compensation with full benefits, including health, retirement, and PTO

• Opportunity to make a meaningful impact in your community

To learn more about Kinston Community Health Center, go to www.kinstonhealth.org.