Dental Access Program Assistant

Summary of Position: A DAPA must be able to perform all the minimum qualifications of the ADAC job descriptions. The role of the DAPA is a nonexempt position responsible for performing a variety of duties related to dental patient care directed by DAC/Dental Director. Responsible for preparing and submitting school forms to DAC. Responsible for explaining exams to parents and making follow-up appointments for the Dental Access Program children. Crossed trained with Dental Liaison and PSR

Experience: Great communication skills.

Education: High School Diploma or GED equivalent

Licensure: None

Certifications: BLS/OSHA/HIPAA

Performance Requirements

• Ability to read, write and understand the English language
• Communicate effectively and interacts in a friendly professional manner with a diverse range of people
• Knowledge of dental office protocols/procedures
• Ability to plan, prioritize and complete delegated task with attention to detail
• Ability to communicate and work effectively
• Familiarity with basic computer operations, the appropriate software
• Ability to work successfully with minimum supervision
• Ability to maintain a neat and well-groomed appearance

Key Responsibilities

• Schedule patients for efficient use of doctor and staff time.
• Prepare form information from CMIS to check for current Medicaid status and date of last claim for 6 month check
• Performs various duties needed when school children attend the dental office including processing radiographs, cleaning rooms and making copies of forms that will go home with children.
• Calls all parents explaining the dental visit their child had with Kintegra Health, what their children learned while here and communicate the importance of the follow up treatments with Kintegra Health
• Following up with parents to find out why didn’t keep appointment
• Making spread sheets with how appointments made and kept
• Completes bags for upcoming school visits, head start, community events and etc.
• Attending health fairs when needed- maybe Saturdays
• Conducts self in accordance with Kintegra Health employee manual
• Maintains strictest confidentiality: adheres to all HIPPA guidelines/regulation.

Kintegra Health Core Requirements

• Patient First - An approach to care that holds primary, the well-being and desires of the patient
• Build not Blame - Focusing first on finding fault with the process rather than the person
• Integrity and Honesty - Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
• Cooperation and Flexibility - Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
• Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one's own culture.

Kintegra Health is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.

Our goals are:

• To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.
• To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
• To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
• To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.

EMPLOYEE SIGNATURE: _____________________________________

Date: _______________________

Employee's signature on this document does not necessarily indicate agreement with the document's content, but confirms review of scores with the employee.