What are the responsibilities and job description for the Sales Training Manager position at KION Group?

Robotics Systems Development (RSD) is part of the global KION CTO organization and is focused on the development and support of robotics products, solutions, and services. As a Sales Training Manager, you are part of the Robotics Lifecycle Department within the RSD group.

You are responsible for supporting the robotics go-to-market approach and business roll-out of the global KION Operating Units (OU), by providing comprehensive training programs and materials. This includes robotics / mobile automation products (AGVs, hard- and software), applications, and solutions globally, covering OU-specific and regional needs. Primary target audiences are OU Sales Training, Sales (Support), Solution Development, and Product Management departments. You will lead an international team of experts located in the US, Europe, and APAC and closely collaborate with the neighboring Robotics Lifecycle departments (Service Training, Sales Support, Technical Documentation, etc.).

This position is located in Holland, MI. This is a hybrid position requiring three days in-office and two days optional to work from home.

What we offer :

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities

Learn More Here :

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $92,250-135,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications :

Core Responsibilities :

Single point of contact for OU sales & product training requests (both pro-active and ad-hoc training initiatives) for robotics solutions

Collaborate with OU key stakeholders (Training, Sales (Support), Solution Development, and Product Management departments) as well as cross-functionally within the Robotic Systems Development group to define and create trainings and training materials

Ensure fast and efficient knowledge transfer towards the KION OUs to fully support the roll out of robotics roadmaps and meet OU learning requirements

Ensure a scalable and repeatable global training approach (including presence trainings as well as online / digital concepts) that incorporates innovative training strategies

Partner with cross-functional KION training leaders to synergize training plans and leverage content and resources

Manage all relevant training curriculums and KPIs, communicate pro-actively to key stakeholders on the progress of programs, and provide follow-up support when needed.

Continuously explore state-of the art, innovative learning concepts, training processes and technologies / tools (e.g. AI, VR).

Lead and develop an international team

Qualifications & Requirements :

Bachelor’s degree in a related field is required, Master’s degree is preferred

5 years of working experience is required

Relevant management experience, preferably within Robotics / Mobile Automation and Automated Material Handling Solutions

Ability to lead an international team and to perform in a global matrix organization

Team player with exceptional interpersonal skills, such as communication, negotiation, and analytical skills

Good technical understanding

Fluency in English (additional languages such as German or Chinese are a plus)

Flexibility, willingness to travel and to go the extra mile to anticipate, understand and respond to customer’s needs

Salary : $92,250 - $135,300

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