What are the responsibilities and job description for the Front Desk Receptionist position at KIOSK Information Systems?
About Working at KIOSK Information Systems:
KIOSK helps organizations digitally transform by enabling automation with self-service solutions to improve the customer experience, while increasing operational and cost efficiencies. With 30 years of experience and 250,000 kiosks deployed, KIOSK is a market leader and trusted partner of Top 100 Retailers and Fortune 500 clients delivering proven expertise in design engineering and manufacturing, application development, integration, and comprehensive support services. We offer an innovative portfolio of kiosk solutions along with managed services and IoT capabilities to ensure a seamless user experience. Self-service is a fast paced and exciting industry with high professional growth potential.
The company offers a full spectrum product portfolio with all solution disciplines in one professional / manufacturing campus. We are a high performing and customer-centric team. KIOSK provides a respectful, fun, and collaborative work environment with great benefits and work / life balance.
We are seeking a highly organized and friendly individual to join our team as a Front Desk Receptionist. In this role, you will serve as the first point of contact for our business, providing excellent service to visitors, employees, and vendors while supporting a variety of administrative and operational needs. If you enjoy interacting with people, managing vendor activities, and contributing to a busy workplace, this position is an excellent opportunity for you!
Responsibilities:
- Serve as the face of the company by greeting people entering the building, answering any questions, providing directions, and alerting staff when someone is there to meet or visit them
- Answer phone calls, manage calls by routing them to the proper extensions or taking messages, and delivering them within our message system
- Manage the building log of who is entering and exiting the building
- Accept deliveries and mail, organize them to be distributed to the correct recipients
- Maintain the reception area, keeping it clean and free of clutter
- Handle filing and data entry as requested
- Partner with the purchasing team to work with external contract building service vendors to ensure all facilities needs are functioning safety and properly
- Assist the facilities team to ensure building maintenance requests are completed in a timely manner
- Order and organize office supplies for the company
- Assist in planning and organizing company events
- Prepare and stock conference rooms for meetings and food orders when needed
- Stock break rooms
- Work on special projects when needed by various departments
- Other duties as assigned
Required Skills:
- A High school diploma or GED is required
- Prior experience in a front desk, administrative, or facilities support role is a plus.
- Proficiency in Microsoft Office Suite and general office equipment
- Excellent computer skills in database, spreadsheet, and word processing programs
- Ability to multitask and prioritize in a dynamic environment
- Must be detail oriented, accurate, and organized
- Strong verbal and written communication skills
- Reliable and punctual with a professional demeanor
Desired Skills:
- An Associated degree in business administration is preferred
Travel:
- Less than 5% Travel
Physical:
- Must be able to sit & stand 8 hours
- Must be able to lift 25 pounds
