What are the responsibilities and job description for the Steakhouse Bus Person (Part Time) position at Kiowa Casino?
SUMMARY
The Bus Person - Steakhouse position will ensure tables are clean and bussed and all work areas are clean and stocked in a timely fashion. Occasionally assist other team members by serving guests in a professional and courteous manner. To succeed, the bus person should have a neat appearance and an engaging, friendly personality and be efficient, observant, knowledgeable, and personable. All duties are to be performed within the guidelines of the organization's policies and procedures, tribal regulations, and all federal/state laws, as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. All Team Members must embrace and deliver Kiowa's Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, SOP's, and any other related training.
2. Ensure an exceptional level of service and satisfaction is achieved throughout the properties, exceeding the expectations of external and internal Guests alike in a timely and effective manner.
3. Ensure the outlet environment is always cleaned to standards.
4. Assist servers in bussing tables to ensure available space for Guests.
5. Ensure bus person stands are neat, clean, and well supplied top to bottom.
6. Deliver dirty dishes to dish pit as necessary.
7. Fill in for steward as necessary.
8. Ensure glassware is stocked in outlets and silverware ready for servers.
9. Follow all safety/sanitation guidelines.
10. Keep tabletops and chairs clean and positioned to standards.
11. Keep floors clean and mopped after guests depart.
12. Check in with proper Direct Report when coming on shift and before leaving shift.
13. Put away supply truck supplies as necessary.
14. Ensure guest water glasses are filled as appropriate and address guest needs in a timely manner.
15. Maintain cleanliness and sanitation requirements in serving areas, restaurant floor, and in server stations.
16. Maintain knowledge of special events, hours of operation, and other pertinent information.
17. Must adhere to safety rules and regulations and applicable processes for safe operations.
18. Perform additional duties or projects, as assigned.
EDUCATION & EXPERIENCE
- High School diploma or GED is required.
- 6 months experience in fine dining establishment is preferred.
REQUIREMENTS, SKILLS & ABILITIES
- Must be at least 21 years of age.
- Regular and reliable attendance.
- Must be able to work in a fast-paced environment.
- Ability to work cooperatively with team members.
- Ability to maintain a professional appearance and demeanor.
- Ability to maintain high confidentiality.
- Ability to independently manage multiple tasks in a professional manner.
- Ability to work independently with minimal supervision.
- Ability to prioritize tasks.
- Ability to follow directions.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
LICENSES & CERTIFICATIONS
- Must maintain a current Food Handlers certification and Alcohol Server Certification.
- Ability to obtain and maintain Gaming License is required.
- Key positions require knowledge and application of Title 31 reporting requirements.
- Must have the ability to pass comprehensive background check and drug test.
Qualifications
- Driver's License
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Application Question(s):
- Are you at least 21 years of age or older?
- It is a requirement for the position that you successfully pass a comprehensive background check and a drug screen. Can you successfully complete both?
- Kiowa Casinos is and equal employment opportunity employer; as authorized by federal law, Kiowa Casinos grants preference in employment and training opportunities to Tribal Members and other Native Americans as stated in the current Indian Preference Policy sanctioned by the Kowa Casino Operating Authority. Are you a member of the Kiowa Tribe, or any Native American Tribe? If so, please state which Tribe.
Work Location: In person
Salary : $13