What are the responsibilities and job description for the Postsecondary and Career Success Manager position at KIPP Public Schools Northern California?
Position Summary
KIPP Public School Northern California’s KIPP Forward team is looking for a full-time Postsecondary and Career Success (PACS) Manager to work closely with the Associate Directors of Postsecondary and Career Success in implementing the strategy for the region’s postsecondary persistence efforts such that actual completion rates exceed estimated college/postsecondary completion rates. This role will provide up to 3 Postsecondary Success Advisors with consistent management, support, and feedback, in addition to managing relationships with key external stakeholders to lead career integration experiences that will enable alumni persistence and completion.
The PACS Manager will report to the Associate Directors of Postsecondary and Career Success and will work out of the KIPP Public Schools Northern California Regional Support Office in Oakland. This role requires the candidate to be on site at least two days a week. A two-year commitment is strongly preferred to work with the same direct reports and cohort of students for two years in a row.
The ideal candidate for this position has a deep passion for social justice and educational equity for all children, has a background in postsecondary persistence/success advising, project management and strategic planning skills, as well as outstanding written and verbal communication skills. They must have a demonstrated interest in serving students from historically marginalized communities that have been systematically underserved and have a relentless dedication to supporting our students to and through their postsecondary programs.
Preferred Qualifications
Experience & Education:
- Passion for KIPP’s mission and values
- 2 years of full-time related experience
- Track record of measurable, exemplary results, preferably in an institution of higher education, secondary school/school system or non-profit organization
- Track record of success in managing and supervising adults
- Experience managing projects and collaborating with internal and external stakeholders
- Bachelor’s Degree in education, counseling, youth development or have equivalent experience
- Ability to speak Spanish or Vietnamese is desirable
Knowledge & Skills Required:
- Positivity, optimism and a solutions-oriented mindset
- Practice healthy communication and embrace productive conflict to form trusting relationships, to collaborate, offer feedback and guidance, and to motivate and inspire others
- Unquestioned integrity and commitment to KIPP Public Schools’ mission and values
- Commitment to working with educationally underserved students and families from historically marginalized communities that have been systematically underserved
- Commitment to continuously learning how to lead for equity to ensure students and teammates thrive
- Extreme flexibility, strong work ethic and an entrepreneurial spirit to accommodate joining a growing and constantly improving team
- Innovative and creative approach to problem-solving
- Comfortability with data-driven decision-making
- An achievement orientation: self-directed and results-oriented, demonstrating initiative and follow-through and ability to adapt to changing circumstances
- Ability to self-direct and prioritize among competing goals and to initiate process improvements
- Excellent interpersonal skills: ability to work with a wide-range of people including teachers, counselors, parents, students, and administrative teams
- Outstanding written and spoken communication skills
- Strong working knowledge in primary Google Suite applications: Sheets, Drive, Docs, Slides, Calendar, Gmail
- College advising knowledge including: the community college transfer process, course registration at an institution of higher education, the financial aid application process (FAFSA/CADAA), retention programs at UC and CSU institutions, etc. and/or youth workforce or career counseling
Roles & Responsibilities
Lead, Manage and Coach Direct Reports (20%)
- Manage and coach up to 3 team members, ensuring all team members are achieving their goals at the highest levels
- Develop and coach all direct reports to continue to develop in their roles by providing constructive and positive feedback
- Complete all parts of RSO Performance Management cycle with direct reports in a timely, consistent, and intentional manner
Collaborate with Leadership for Team Accountability and Success (20%)
- Serve as a member of the Postsecondary and Career Success manager team, modeling stellar performance and healthy communication
- Collaborate with the KIPP Forward Associate Directors and other Managers to ensure team alignment and accountability, provide team professional development, and implement regional initiatives, such as Strong Transition
- Attend and participate in all national KIPP Forward trainings, KIPP Forward team meetings, and Regional Support Office team meetings
- Support with additional team leadership needs, as required
Manage Caseload of Alumni (20%)
- Manage a caseload of approximately 25-60 1st and 2nd year postsecondary students
- Provide advising and coaching services focused on postsecondary program persistence, the transfer process, college completion, and career readiness based on alumni needs; connecting them to additional resources across the team when necessary
- Track and analyze student data such as contact information, financial aid status, internship participation, etc. as required using the Alumni Services database
- Support KIPP Forward data collection and entry
- Leverage quantitative and qualitative data to proactively track and report on program outcomes, identify areas of success as needed to respond to those areas that need improvement
Support Postsecondary and Career Partnerships Strategy (20%)
- Manage and build on existing college and career partner relationships
- Research, identify, source, network and cultivate relationships with new partners
- Negotiate with partners to ensure delivery of high quality programming for our students and alumni
- Consistently report on partners performance and engagement to AD of Postsecondary and Career Success and KIPP Forward Director
- Participate actively in college and career partnership working groups
Execute Postsecondary and Career Success Projects (20%)
- Create and execute programming focused on alumni persistence and completion, aligned to key team, regional, or network priorities
- Specific projects to be determined based on the team and organizational needs at the time. Examples of previous projects include: managing the alumni internship program, managing a transition retreat for seniors, creating and executing a strategy to increase transfer rates for our community college students, and managing the formal MOU process with college partners
Physical, Mental and Environmental Demands
Physical
- Ability to navigate office and school campuses, and hold meetings in different spaces.
- Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of supplies 1-20 lbs.
Mental
- Ability to manage stress of normal work standards, decision making, and deadlines.
- Critical thinking and mental focus are necessary to analyze problems, work with interruptions, concentrate for long periods of time, read, calculate, memorize and recall tasks, objects and people.
Environmental
- Office/school environment subject to constant interruptions and distractions.
- Access to reliable transportation for occasional travel.
Classification
This is a full-time, exempt position based on a full year calendar cycle, based out of our Regional Support Office with frequent travel to schools.
The KIPP Regional Support Office is currently operating in a hybrid fashion. Most positions can expect to work in person 2-3 days per week and remotely the remaining days, subject to change based on the needs of the role.
About KIPP Public Schools Northern California
We are a thriving nonprofit network of 22 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.
Our student community consists of over 7,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, Redwood City, and Stockton. 79% qualify for free or reduced price lunch, 23% are multilingual learners, and 10% have special needs. We strive to cultivate a representative team of teachers and leaders that reflect our students’ diversity.
Compensation
KIPP Northern California is dedicated to you and your family's well-being! We offer a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.
We benchmark annually against comparably-sized non-profit organizations in the regions where we operate, to offer competitive salaries. The salary range for this position is between $82,000 and $100,000. Most candidates would be compensated at $87,000.
How to Apply
Please submit a cover letter and resume by clicking apply on this page.
Salary : $82,000 - $100,000
