Account Manager

Job Summary

The Territory Manager is responsible for growing sales in the state of Indiana via new customer acquisition and increasing sales with existing customers. This position requires frequent travel, as much as three to four days a week. Prospecting for new opportunities, presenting the Kipp product line and closing sales are essential to success. The Company is based in Stevensville, Michigan but the position allows for remote work and internal office meetings as needed.

Essential Job Functions

 Achieves sales growth by providing product training, application expertise, pricing, availability, delivery methods and any other pertinent information to assure complete customer satisfaction.

 Prospects and qualifies new customers via the use of Industrial Info Resources plant reports, tradeshow leads, referrals as well as other proven methods.

 Develops quotes for non-stock item requests and special make item applications.

 Optimizes relationships and new sales opportunities with existing accounts through regular meetings and other forms of communication.

 Communicates with customers on product training and new product introductions.

 Works with internal team members to assure the proper processing of customer orders, quotes, returns and special requests as they arise.

 Assists in business planning as well as other strategic planning initiatives.

 Acquires and maintains product knowledge along with application solutions.

 Assists in the expediting of customer orders as needed.

 Reports on market trends, service issues and new product suggestions.

 Resolves customer service concerns.

 Records and keeps up-to-date sales activities in Salesforce.

 Actively participates in sales meetings.

 Attends and actively participates in assigned trade show events.

 Organizes, plans, and makes time for frequent travel.

 Prepares sales call reports as needed. Prepares expense reports.

 Performs various other tasks as assigned by management.

Secondary Job Functions Entertain customers.

 Assist team members with order processing activities when needed.

 Attend approved seminars or other educational events to sharpen sales skills.

 Gather pertinent market information for strategic planning and sales optimization.

 Perform other reasonably related business duties as assigned.

Knowledge, Skills and Abilities

 The ability and availability for frequent travel is a must.

 Broad knowledge of sales theory and related procurement processes are desirable.

 Proficient with Microsoft Excel, Teams, and Outlook. Experience with Salesforce is desirable.

 Must be outgoing, have great listening skills and be comfortable communicating one on one or in

front of small groups.

 Exceptional organizational, follow up and teamwork skills are a must.

 Must be physically able to work trade shows including the set up and tear down of the trade show display.

Educational Requirements

 Bachelor’s degree or associate degree with equivalent work experience training is required.

Proven outside sales experience is a must as well as familiarity with a variety of sales related

concepts, practices and procedures.