What are the responsibilities and job description for the College Success Manager CTRI KIPP Forward position at KIPP?
Position Overview
As an essential member of the College Success Team the College Success Manager closely manages a team of College Success Fellows towards ambitious engagement advising and persistence goals for their caseload of students. College Success Fellows are partner organization alumni and recent college graduates who are hired for two year commitments to advise a caseload of approximately 125150 students through their first two years of college. College Success Fellows are assigned to specific campuses and are expected to spend the majority of their time on campus visiting with their advisees. College Success Managers train travel and check in regularly with Fellows both individually and as a subteam. College Success Managers report directly to either the Associate Director or Director of College Success.
Duties and Responsibilities
- Manage a team of 48 College Success Fellows through regular oneonone inperson and / or virtual meetings team meetings and live coaching sessions to deliver high impact advisement around critical monthly milestones and meet ambitious goals such as advising session completion campus visit completion benchmark assessment completion financial aid completion scheduling and degree audit analysis transcript and survey collection and summer term registration.
- Travel to visit Fellows on their campuses (at least once per month per Fellow during September midNovember and late Jan early May) and in emergency situations when school is in session; utilize technology to communicate virtually when not onsite with them.
- Assist with developing and delivering the summer training program for Fellows and regular professional development days.
- Continually progress monitor and assess engagement benchmark transcript and enrollment data to determine persistence threats and create support plans with your Fellows.
- Progress monitor in a timesensitive manner towards all goals and backwards plan with Fellows in order to meet goals through regular review of their data individual checkins Midyear and End of Year Reviews and Performance Improvement Plans as needed.
- Connect Fellows to necessary tools and resources to increase college persistence.
- Work with our Career Services Team and progress monitor College Success Fellows career specific goals as they execute on our Wayfinders Career Program which involves helping students particularly in sophomore year build career awareness and readiness skills and gain career exposure opportunities.
- Serve as liaison with the Associate Directors of College Success who manage our partner relationship to ensure strong collaboration and feedback loops on themes or key areas of success or growth.
- Communicate regularly with their manager on their teams progress towards goals and to problemsolve around persistence threats.
- Identify create and execute communication strategies with Fellows to increase advisement effectiveness.
- Assist Fellows in establishing and maintaining partnerships with essential support services on the campuses they serve including Financial Aid Offices Opportunity Programs Mental Health Counseling WorkStudy and Career Services Writing Center and any tutoring programs available.
- Track and review each Fellows student and family communication.
- Engage in recruitment and selection process for new College Success Fellows every year from February April.
- Support our partner high schools to ensure seniors are ready to transition into our postsecondary success program including schools visits and event attendance (both virtual and inperson).
- Assist with the planning and implementation for team events as necessary.
- Participate in any college successrelated professional development opportunities identified for you by your manager or that you identify and gain approval for including learning collaboratives workshops info sessions webinars retreats or institutes (which may require occasional travel).
Qualifications :
Additional Information :
Salary & Benefits
KIPP NYC offers a competitive salary ranging from $81500 $93500. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity accounting for years of experience relevant to the role and scope of responsibilities and are benchmarked against others within the same salary band.
KIPP NYC provides a comprehensive benefits package that includes medical dental and vision coverage along with generous time off such as specified school vacation weeks sick and personal days and an extended summer break. Additional benefits include a retirement plan flexible spending accounts life insurance and various supplemental offerings.
This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.
KIPP NYC LLC is an antiracist organization that believes in the importance of being diverse equitable and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC women gender expansive LGBTQIA veterans and persons with disabilities are encouraged to apply.
KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.
Remote Work : Employment Type :
Fulltime
Key Skills
Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management
Vacancy : 1
Salary : $81,500 - $93,500
