Demo

Customer Service Representative I

Kirby Risk
Charleston, IL Full Time
POSTED ON 1/9/2025
AVAILABLE BEFORE 4/7/2025

Electrical Supply Counter Sales Representative - Effingham, IL

At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!

As a CSR in the Electrical Supply Industry, you will work hands-on with customers and products, providing customer service excellence in one or more of these essential areas :

  • Counter Sales (Front of Store)
  • Inside Sales
  • Warehousing
  • Supporting and Partnering with Outside Sales, Marketing, and Communications
  • Vendor Relations-Incoming and outgoing calls

What will I be doing as a Customer Service Representative?

  • Provide Customer Service Excellence : Exceeding customer expectations and the commitments that we have made.
  • Becoming the "go-to" for customer needs, challenges, and requests
  • Putting a smile on the face of our customers as you partner with the outside sales team to keep them satisfied
  • Joining forces with vendors to make sure products are delivered on time every time
  • Championing corporate marketing initiatives, such as training events and product launches.
  • Taking advantage of the opportunity to build deeply satisfying relationships internally and externally.
  • Want to know if you are a good fit? If so, you will meet the following criteria :

  • College Course work and / or 2 years of relevant work experience
  • Be a quick study, willing and able to apply ongoing learning
  • Strong written, verbal communication, and interpersonal skills
  • Keen attention to detail and organizational skills
  • Preference is given to candidates with business-to-business sales experience and Electrical Supply and Distribution knowledge!

    What are some of the Physical Requirements?

  • Lifting to 50 lbs.
  • Answering Multi-Line Phone Systems
  • Managing / Taking Inventory
  • Unloading Shipments (semi)
  • Loading Customer Vehicles
  • Fork-lift experience preferred
  • What's the company culture like at Kirby Risk?

    A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles; hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.

    What are the benefits?

    Kirby Risk provides a complete benefits package, including Medical, RX, Dental, Vision, Life, Employee Assistance Programs, Tuition Reimbursement, on-the-job training, a 401K Plan, Profit Sharing, and PTO.

    How to apply :

    To be considered for this position, please apply online : . Email questions to careers@kirbyrisk.com

    WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD

    We will acknowledge all resumes received via email and respond to requests for help to complete your application.

    Please note : You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

    Equal Opportunity Employer

    Please get to know us at www.kirbyrisk.com. or via LinkedIn :

    A Safe Workplace is a Drug-Free Workplace

    Other details

  • Job Family Customer Service & Product Support
  • Job Function Entry Level (0 - 3 yrs experience)
  • Pay Type Hourly
  • Apply Now

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