What are the responsibilities and job description for the Customer Service Representative position at Kirby Risk?
A new role has opened with a chance for growth and development! Are you ready to take the next step on your career path?
Confident you can hit your sales goals and grow market share? Are you an ace at implementing a sales strategy? Known for being collaborative, self-directed, empathetic, and with an outstanding work ethic?
If this sounds like your idea of a great job, you could be the next Customer Service Representative in Shelbyville, IN, for Kirby Risk.
What will I be doing as a Customer Service Representative?
- Supporting the sales budget process and hitting your sales goals
- Taking part in joint sales calls with targeted customers
- Assisting with customer quotes and entering and managing opportunities in the CRM
- Processing customer orders and requests for product services
- Monitoring backorders and ensuring on-time delivery
- Analyzing customer needs for opportunities to train on product application
- Travel Required. 10%– 20% in the Central, IN Territory
- 50% of time will be spent in the office/on the computer
Want to know if you are a good fit? If so, you will meet the following criteria:
- Demonstrated communication abilities, written, verbal, and interpersonal, with individuals at all levels of an organization
- Ability to handle multiple tasks/priorities and successfully meet several deadlines at once while maintaining attention to detail and organization
- Computer skills and aptitude: Microsoft Excel and PowerPoint are a priority
- High School degree or GED, some college preferred
Sales Experience is A Must!
What’s the company culture like at Kirby Risk?
A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles: hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.
What are the benefits?
Kirby Risk provides a complete benefits package, including
- Medical
- RX
- Dental
- Vision
- Life
- Employee Assistance Programs
- Tuition Reimbursement
- On-the-job training
- 401K Plan
- Profit Sharing
- PTO
