What are the responsibilities and job description for the Inside Sales Representative - Aviston Lumber / KBC position at Kirchner Building Centers?
We are seeking a highly motivated Inside Sales Representative to join our team. The successful candidate will be responsible for working with and taking care of the customer. As an Inside Sales Representative, you will work alongside customers to ensure a professional and positive experience that keeps our company steps ahead of the competition.
To excel in this role, these qualities are essential:
- Communication Skills
- Integrity
- Honesty
- Problem Solving Skills
- Team Player
- Safety First Mentality
- Pro-Active Outlook
If you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
Requirements:- Provide exceptional customer service to all customers.
- Willingness to learn and develop product knowledge.
- Proficient with handling cash transactions.
- Accurately answering customer questions.
- Order product for customers if needed, and complete special-order paperwork for product.
- Order/purchase stock items or special-order material.
- Maintain the proper amount of inventory (if responsible for ordering stock product).
- Maintain a competitive price level for ordering responsibilities.
- Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
- Must be able to figure material list and pricing on estimates per customer's request.
- Maintaining cleanliness of his/her work area.
- Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
- Professionally handle complaints from customers, escalate when needed.
- Efficiently and professionally process computer sales and charges.
- Assisting customers who require materials from the yard, when called upon.
- Be familiar with the location of store and yard inventory.
- Lifting limitations: Minimum 100 Lbs.
- Must be able to stoop and bend knees and arms without difficulty.
- Adhere to all safety and health standards as established by OSHA and Kirchner Building Centers.
- Other duties as assigned by Department Head, Manager, and/or Ownership.
Benefits:
- 401(k) with Company match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid time off
- Supplemental Insurance
- Employee discount
Schedule:
- Monday to Friday
- Rotating Saturday mornings
- Full Time (40 hours per week, with the potential for overtime as business needs require)
Experience:
- Customer Service: 3 years (Preferred)
- Building materials: 2 years (Preferred)
Language:
- English (Preferred)
License/Certification:
- Driver's License (Preferred)
