What are the responsibilities and job description for the Hostess/Cashier position at Kirin asian bbq&hotpot?
Title Host/Cashier
Report to Restaurant Management
About Kirin
Kirin asian bbq&hot pot offers both worlds of Asian BBQ and Asian Hot Pot.
What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue.
Asian barbecue is known locally as gogi-gui, “Meat Roast”, refers to the Asian cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience.
Role Overview
Hosts are responsible for welcoming guests and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus, accepting phone calls, making sure that tables are cleared and set, and following established guidelines, procedures, and policies as prescribed by company standards.
Cashiers operate a cash register, communicate with customers, and assist other restaurant staff as needed. Responsibilities in this career can include processing credit card payments, accepting cash payments breaking change, and using a point of sale (POS) system for transactions. Restaurant cashier duties also involve greeting guests, helping resolve customer complaints, and maintaining knowledge of the menu and sales policies.
Responsibilities & Duties
- Primary job function is to greet guests in a friendly, welcoming manner. Entry doors should be held open whenever possible, for arriving guests.
- Seat guests at an appropriate table while engaging in casual conversation, taking into account special needs (children, high chairs, and party size). Rotating of new tables for service staff is necessary for an equitable division of the day’s work.
- Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items.
- Answering the phone within three rings. Taking a message for management, if appropriate. Taking TOGO orders and entering in the POS. Processing payment for TOGO orders, and ensuring accuracy of order prior to giving to guests.
- Teamwork is essential to a smooth operating work environment. Assisting servers in maintaining sections throughout the shift.
- Should possess the ability to multi-task and be aware of several tables progression through the dining experience.
- Cash handling: closing out of all checks in an orderly and timely fashion, upon service staff presenting payment.
- Providing all departing guests with a sincere “Thank You” and invitation to return to Kirin. Entry doors should be held open whenever possible, for departing guests. If a guest relays that an issue was present during their experience, get a manager immediately.
- Ability to lift boxes occasionally up to 25lbs. Standing on one’s feet in a fast paced environment for a period of approximately 4 hours or longer.
- Ensures that work areas are clean and equipment, tools, and supplies are properly stored.
- Helps bus and set tables and performs side-work and cleaning duties as needed. Maybe asked to perform other related tasks or duties as deemed necessary.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Night shift
Work Location: In person
Salary : $15 - $18
