Quality Control Specialist

Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment.

We are currently seeking a Quality Control Specialist to join Kirtland Credit Union! This is a regular, full-time, position based at our Gibson Branch in Albuquerque. It will initially be 100% on site with the possibility of hybrid schedules after employment.

Join the rest of our teammates and become eligible for a generous benefits package that we offer:

• Medical, Dental and Vision Insurance
• 401(k) Retirement savings program that includes employer match.
• Paid time off with accrual starting from day one.
• 11 Paid holidays off during the year!
• Tuition Reimbursement for College Degrees
• Employee Clothing Advance
• Fitness Reimbursement Program
• Employee Assistance Program
• Short- and Long-Term Disability
• Travel Assistance

This is what we would like you to do:

Responsible for reviewing and verifying all personal, business, and organization deposit account opening and systems maintenance for proper coding and support documentation, ensuring accuracy and compliance with credit union policies, procedures, regulations, rules, and legal requirements, and ensuring all related documentation is properly stored and retained. Provide support and back up of other functions within Risk Management area.

Primary Job Duties:

• Assumes responsibility for the effective performance of the deposit quality assurance function.
• Review and verify all new deposit account openings for proper coding to core system, forms, and support documentation for a variety of account types and titling.
• Provide verification on account maintenance for proper coding to applicable systems, forms, and support documentation for a variety of deposit account types and titling.
• Provide verification of signature cards and required documents on all deposit account types ensuring that compliance requirements, including BSA / U.S.A. PATRIOT Act requirements, are met.
• Assumes responsibility for related duties as required or assigned.
• Stay abreast of new, changing, or eliminated regulatory and/or law requirements.
• Assist in the development and maintenance of required forms, documents, procedures to be current and compliant.

Education/Certification:

• High School Diploma or GED
• Associates and/or bachelor’s degree in business or related field is a plus

Experience Required:

• Three years of related experience in a Financial Institution working in Retail, Deposit Processing or New Account Services is a plus.
• Proficient knowledge of all applicable banking rules and regulations.
• Knowledge of deposit account software systems is plus

Required knowledge, skills and abilities:

• Strong interpersonal skills with the ability to work well with members and other employees.
• Ability to function well as part of a team, as well as to work independently.
• Excellent verbal and written communication skills.
• Strong problem resolution skills.
• Strong multi-tasking abilities.
• Ability to organize, prioritize time, and tasks.
• Able to work with a high degree of efficiency, accuracy, and self- accountability in a fast-paced environment.
• Proficient in Microsoft Office products.

To apply for this exciting opportunity, visit our careers page at www.kirtlandcu.org/careers

Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.