What are the responsibilities and job description for the Concierge/Customer Service Representative position at Kisco Senior Living?
Job Description
Situated at the base of the Rocky Mountains, Balfour Senior Living in Louisville, CO at The Residence is seeking talented and team-oriented associates.
The Customer Service Representative provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community.
SHIFT: FT Overnight Sunday-Wednesday 11pm-7am & PT Thurs-SatPAY: $17.50-18.50hr
What will I do every day?
- Monitor residents, guests and or visitors coming in and out of the community
- Take the lead in the day-to-day adiministration of the move-in and welcome process
- Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk
- Assist residents with requests as needed
- Maintain a neat and clean front desk and entrance area
- Respond to emergencies and supply emergency personnel
- Audit records and files
What will I need to be successful in this role?
- Bring a smile to work every day
- Be a great team player
- High school graduate
- One to three years of senior living, customer service, or related experience preferred
- Experience with a high-volume phone call work environment preferred
- Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed
What’s in it for me? (Great Question!)
- Competitive pay
- A free meal per shift
- Healthcare Benefits including Vision & Dental (Full-time only)
- Matching 401k (Full-time only)
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities
What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.
All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements
*Kisco Senior Living is an Equal Opportunity Employer
Salary : $18 - $19
