What are the responsibilities and job description for the One Stop Assistant position at Kishwaukee College?
Job Summary
The One Stop Assistant provides high levels of customer service while guiding current and prospective students through the Admissions, Enrollment and/or Financial Aid process, as well as providing clerical and administrative assistance to the Student Services, Student Outreach and/or the Financial Aid Office.
Required Knowledge, Skills, and Abilities
- Possess strong organizational skills
- Ability to pay close attention to detail.
- Maintain and demonstrate a clear understanding of the admission process.
- Demonstrate clear and effective written and verbal communication skills
- Respects the importance of strong confidentiality
- Provide strong and clear communication, customer service, and inter-personal skills
- Ability to work independently
- Able to cooperatively work with diverse groups of students and staff
- Understanding of basic administrative processes and procedures
- Understanding of Microsoft Office Productivity Suite
- Understanding of basic computer operations and office equipment
- Demonstrates efficient keyboard and data entry accuracy and speed
Required Qualifications
- High School Diploma or equivalent
- 1-3 years of experience working in an office setting
Preferred Qualifications
Physical Demands
- Work is normally performed in a general office setting
- Work is conducted in a busy office environment with frequent interruptions
- This position requires light physical activity and movement
EOE Statement
Kishwaukee College is an Equal Employment Opportunity Employer and any reasonable and timely accommodations in compliance with the Americans with Disabilities Act will be made upon documented request by the employee.
Position Status
Temporary
Hours per Week
36
Weeks per Year
20
Budgeted Hours per Year
720
Temporary Position - Begin Date
02/10/2025
Temporary Positions - End Date
06/30/2025
Type of Position
PT Non-Benefited
Hiring Salary Range Requested
$17.84/hour
Support Staff Pay Band (if applicable)
Support Staff Pay Range (if applicable
Posting Detail Information
Posting Number
S330P
Number of Vacancies
1
Job Open Date
01/23/2025
Job Close Date
Open Until Filled
No
Special Instructions Summary
Employee Benefits: https://kish.edu/about/human-resources/employee-benefits/index.php
Advertising Summary
Internal Posting for Position, College Website
Illustrative Examples of Essential Functions
Job Duty Name
Description of Job Duty
- Assist with the coordination of the daily activities of the Department.
- Maintain the Student Services, Student Outreach and/or Financial Aid website and portal content as well as monitoring the department email and voicemail.
- Maintain, process, and retain all documents applicable to One-Stop services.
- Support the Student Services, Student Outreach and/or Financial Aid Office by assisting at the One-Stop with the answering of phones, entering a quick application, entering prospect information, scheduling academic advising/counseling appointments, placement testing appointments, email mailbox maintenance, loan counseling appointments and/or related FA processes as needed.
- Collaborate and work in partnership with the Division of Student Services and Academic Affairs to provide excellent customer service to students related to the functions of the One Stop.
- Enter ACT and placement testing results into the SIS and/or FA file review and related processing as needed.
- Schedule outside College visits, campus tours, and/or Financial Aid workshops on the Kishwaukee campus.
- Process paperwork and documents submitted by students into the SIS, CRM and Imaging system.
- Provide additional departmental support as assigned.
- Help and participate in activities related to Student Services such as Registration Events, Graduation, Financial Aid workshops, Onestop events, and others as assigned.
- Actively participate on departmental and college committees.
- Participate in professional development opportunities as necessary.
Essential Duty?
Yes
Percentage Of Time
100
Salary : $18
