What are the responsibilities and job description for the Sales Representative position at Kitchen Tune-Up Grand Rapids Forest Hills?
Kitchen Tune-Up is a home remolding company that is family owned and local to the Grand Rapids, Lansing and Traverse City area. Here at Kitchen Tune-Up (KTU), we focus on home renovations and customer service. We are a one stop shop in assisting customer with their kitchen or bath projects making is easy and fun. KTU is looking for a professional and motivated salesperson to do in home estimates on Kitchen and Bathroom projects. The kitchen is the heart of the home, and it is so fun to take the journey with the customer to assist them with renovating their space so they can create many fun new memories. The KTU salesperson will need to have excellent communication skills, superb customer service, be able to follow a process and be detailed oriented. A strong salesperson who is not afraid to ask for the close and help solve problems creating a “dream space” for the client. This position is based in Grand Rapids, MI. There are additional sales opportunity if candidate is willing to travel to multiple locations. Sales rep. is required to bring in 20% of own leads. This position is 100% commission. Strong candidates have an opportunity to make $100K or more. Knowledge in the home remolding industry is an advantage but not needed. Job is remote mostly with some days needed in showroom.
Reporting Relationship
The salesperson reports to the manager
Duties and Relationships
- Assembles quotes for customer for Kitchen and Bath projects with the goal of creating a sale using KTU internal system.
- Gathers information on all job-related products in order to provide a presentation to the customer.
- Has innovated and creative solutions to sell kitchen and bath based on customer needs.
- Close sales
- Continues customer communication and contact during the job to monitor all related activities for documentation and to communication to operations and sales.
- Works cross functionality with team members to communicate customer project details or changes.
- Creates outside leads and sales other than those generated by the Idea Center and Design Studio’s advertising.
- Join network groups, conduct meeting with realtors and drive communication on KTU services to local businesses that are a fit.
- Track, follow up and input data into KTU internal sales tracker
- Works annual shows and at the showroom to qualify prospects wants and needs into a sales plan
- Performs job site visits and gathers the information necessary to create a cabinet layout for new and existing projects.
- Photographs the remodeling jobs that are being measured to provide “before” photographs for the showroom album.
- Weekly sales meeting with Sales Manager
- Revises quotes or drawings as customers’ wants, and needs are assessed.
- Collects payments from customers per KTU billing cycle
- Communicates necessary information to KTU Design Services/Operations to enable them to complete a cabinet order.
- Completes the purchase order requisition to enable the Administrative Assistant to type the purchase necessary material needed for supplies.
- Initiates any job change orders.
- Meets the Project Manager at the job prior to installation to inspect and cover all necessary details.
- Continues customer contact during the job and monitor all related activities.
- Provides and manages small gifts to the clients during the project
- Completes final job site visit or communication with customer.
Salary : $50,000 - $100,000
