Community Hospital Liaison

Full-Time Community Hospital Liaison

Bachelor Level Hiring Range: $24.94 – $30.55 Per Hour

Master Level Hiring Range: 29.58 - $36.97 Per Hour

Master’s Level Candidates Are Eligible For A $3,000 Sign-On Bonus*

Benefits: 

• Comprehensive Health & Wellness Coverage: Enjoy extensive health, dental, and vision benefits to support your well-being, with access to top-tier care and services.
• Generous Paid Time Off: Take advantage of up to 19 days of paid time off (PTO), plus 2 mental health days and 10 paid holidays in your first year, giving you the time you need to recharge and take care of yourself. (Pro-rated for part-time employees.)
• Company-Paid Life & Disability Insurance: We’ve got you covered with short-term disability, long-term disability, and life insurance, all provided at no cost to you, so you can feel secure in every situation.
• Student Loan Assistance & Professional Development: Benefit from student loan repayment assistance and a commitment to your growth with extensive training and development opportunities to advance your career.
• 403(b) Retirement Plan: Take control of your future with a wide range of investment options in our 403(b) plan. Depending on eligibility, you could also receive generous company contributions to help grow your retirement savings.
• Employee Assistance Program (EAP): Access confidential support through our EAP, offering resources for personal and professional challenges, including counseling, financial advice, and more.
• Pets Best Pet Insurance: Keep your furry family members healthy with comprehensive pet insurance for your cats and dogs, covering a variety of treatments and services.
• 2MorrowHealth Behavioral Change App: Improve your mental and physical well-being with free access to 2MorrowHealth, a powerful app designed to support healthy behavior changes and wellness goals.
• Home Support Services: Whether you’re buying, selling, or refinancing, we offer valuable resources to assist with your home journey, helping you navigate the process with confidence.
• Dynamic, Collaborative Team Environment: Join an incredible team that thrives on collaboration, creativity, and support, where every voice is heard and every idea valued.

Kitsap Mental Health Services (KMHS) is hiring a Community Hospital Liaison to provide clinical and administrative coordination between community hospitals, KMHS outpatient teams, and the Mobile Crisis Outreach Team. This role ensures continuity of care for individuals transitioning from psychiatric hospitalization or emergency department visits to KMHS outpatient services. The Hospital Liaison also monitors clients discharged on a Least Restrictive Alternative (LRA) who are not actively engaging in KMHS services, ensuring compliance with required treatment. If you are passionate about providing critical care coordination and supporting individuals on their recovery journey, we encourage you to apply.
 

Primary Responsibilities:

• Receive and process hospital discharge summaries, ensuring timely distribution to the appropriate clinical teams.
• Coordinate follow-up appointments with KMHS clinicians, prescribers, and intake teams, ensuring clients receive timely access to care.
• Serve as the primary point of contact for hospital discharge coordinators, providing risk and needs assessments as necessary.
• Facilitate connections to specialized KMHS services, including Residential Services, PACT, and WISe, to ensure seamless transitions.
• Verify insurance coverage before intake appointments and provide alternative community resources for those without coverage.
• Maintain strong relationships with community hospitals and participate in key resource management meetings to ensure coordinated care.
• Document all client interactions and activities in compliance with agency guidelines.
• Monitor clients on LRA status who are not engaged in KMHS services, providing referrals, psychoeducation, and motivational interventions to support participation in required treatment.
• Collaborate with the Mobile Crisis Outreach Team and supervisors to assess client risks and determine the need for extended LRA orders.
• If credentialed, conduct screenings and intakes for clients transitioning from inpatient hospital settings to KMHS services.

Bachelor’s Level Minimum Qualifications:

EDUCATION: Bachelor’s Degree in Psychology, social services, or behavioral health field.

EXPERIENCE: Experienced (minimum 2 years of job-related experience)

This position requires driving clients in a personal vehicle on behalf of the agency; therefore, the incumbent must meet agency driving requirements, including meeting the minimum age requirement of 21 years old, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver's license in the state of Washington, and having reliable, insured transportation.

LICENSURE: Agency Affiliated Counselor Registration (or eligibility)

LICENSURE: Eligibility for Agency Affiliated Counselor Registration.

Current licensure as a Substance Use Disorder Professional (SUDP) in WA State. Must meet and maintain the requirements of a SUDP Approved Supervisor as defined in WAC 246-811-049 and ability to provide supervision to SUDP/T.

Must maintain a Washington State Department of Health license in good standing.

Must meet and maintain the definition of a Mental Health Professional as defined in RCW 71.05.020.

Master’s Level Minimum Qualifications:

EDUCATION: Master’s Degree in Psychology, social services, or behavioral health.

EXPERIENCE: Experienced: for Certified AACs - five years of direct client care under the supervision of a master’s level mental health professional with an active license; for Master’s Level professionals, 2 years of job related experience in a therapeutic setting.

This position requires driving clients in a personal vehicle on behalf of the agency; therefore, the incumbent must meet agency driving requirements, including meeting the minimum age requirement of 21 years old, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver's license in the state of Washington, and having reliable, insured transportation.

LICENSURE: Certified Agency Affiliated Counselor, Licensed Agency Affiliated Counselor, Full or Associate Mental Health Counselor, Marriage and Family Therapist, or Independent Clinical Social Worker License.

Performance Requirements:

KNOWLEDGE:

1. Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology.
2. Maintain a working knowledge of mental health rehabilitation standards.

SKILLS:

1. Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
2. Communication ‑ Communicates clearly and concisely.
3. Excellent communication skills, time management skills, and documentation skills.
4. Computer skills ‑ Ability to operate a personal computer, fax machine, printer, and copier proficiently.
5. Proficiency with MS Word and Excel spreadsheet functions related to tracking insurance authorization, logging of records released to MCO’s and AS-BHO, and tracking LRA “monitoring only” clients.

ABILITIES:

1. Demonstrated ability to meet or exceed productivity standards.
2. Demonstrated ability to work cooperatively and collaboratively as a team member.
3. Able to assist in building positive working relationships with staff of all agency departments.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Frequent mobility and/or sitting required for extended periods.

Mental/Physical Requirements:  While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen.  Peripheral vision is also required for this position.

*A sign-on bonus is a form of compensation for a new employee in addition to their established salary

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.