Collections Manager - Property Management (On-Site at KPG Corporate Office)

Kittle Property Group is looking for a Collections Manager to join our Corporate team at our at our Indianapolis office.

Salary: $60,000 - $65,000 plus bonus

Position Summary

This opportunity will offer a fast paced and innovative environment and will allow the ideal candidate the opportunity to work with a challenge-oriented and dedicated team of people with a focus on maximizing cash. The team member will also be able to take advantage of great benefits, and to work for a growing, healthy organization.

Essential Duties And Responsibilities

• Process all current month housing choice voucher payments by the 10th of the month
• Process all mid month payments within 48 hours of receipt
• Train and oversee the proper billing set up for Section 8 future update
• Review housing choice voucher and past resident collection reports to ascertain status of collections and balances outstanding to evaluate effectiveness of current collection policies and procedures
• Devise a system for past rent changes to ensure proper charge adjustments and accurate financials
• Track abated units , working closing with the housing choice voucher specialist and site managers to minimize loss
• Develop relationships with local HUD offices to ensure proper communication, payment timeliness, and correct balances are known between all parties
• Ensure all 3rd party payments are electronically sent or mailed to the corporate office if ACH is not available.
• Prioritize portfolio so that collection efforts result in maximum benefits and are in line with portfolio cash needs and owner priorities
• Oversee 1st 30 days of collection efforts after resident moves out with balance due prior to submission to 3rd party
• Oversee past resident collection processes, ensuring files are properly submitted and past resident collections are maximized
• Work with 3rd party collection agencies to maximize past resident collections
• Responsible for the supervision of the collections specialist intern
• Log conversations, e-mails and other communication. Organize documentation as to facilitate follow-up efforts.
• Other duties as assigned.
  
  

Qualifications/Skills & Knowledge Requirements

• Flexible work schedule due to the timing of the housing choice voucher payments
• High School diploma (or G.E.D.) required, a college degree is preferred.
• At least 5 years of experience in collections, accounts receivable or a related area.
• Good written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret, and transcribe a variety of communications and instructions.
• Independent leadership skills as well as supervisory/management experience
• Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.
• This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
• Incumbent must be multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work.
• Travel up to 10% of work schedule.
• When corporate office team member who normally handle the mail are out of the office, be available to work in the corporate office to ensure the timely deposit of payments.
• Understand and commit to KPG’s values.
  
  

Training Requirements

• Collections Training
• Housing Choice voucher Trainings