What are the responsibilities and job description for the Host/Hostess position at Kitzie's of Spring MIlls?
Overview
We are seeking a friendly and professional Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet and seat guests, manage reservations, and ensure a welcoming atmosphere in our restaurant. The ideal candidate will possess excellent guest service skills and a passion for hospitality.
Responsibilities
- Greet guests warmly upon arrival and provide a friendly welcome.
- Manage the seating chart and ensure efficient seating of guests.
- Handle reservations and maintain an organized waitlist during busy periods.
- Communicate effectively with the kitchen and service staff to coordinate guest needs.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Provide information about menu items, specials, and restaurant policies to guests.
- Address guest inquiries and concerns promptly to enhance their dining experience.
- Collaborate with team members to ensure smooth service flow.
Qualifications
- Previous experience in guest services or hospitality is preferred, particularly in a restaurant or hotel setting.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong customer service skills with the ability to communicate effectively with guests and staff.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a passion for providing exceptional guest relations.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable dining experiences for our guests while working in a supportive team environment!
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Shift:
- Evening shift
Ability to Commute:
- Martinsburg, wv 25404 (Required)
Ability to Relocate:
- Martinsburg, wv 25404: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13
