What are the responsibilities and job description for the Assistant Front Desk Manager position at Kivani?
Job Overview
We are seeking a highly organized and customer-focused Front Desk Manager to oversee the daily operations of our front desk. This role is crucial in ensuring a welcoming environment for our clients and maintaining efficient office procedures. The ideal candidate will possess strong communication skills, exceptional time management abilities, and a commitment to providing outstanding customer service
You will be working under our General Manager at the property.
You must also have choice experience.
Duties
- Manage front desk operations, including greeting visitors and answering phone calls with professionalism and courtesy.
- Oversee scheduling and appointment management to ensure optimal use of resources.
- Maintain accurate records and perform clerical tasks such as data entry and proofreading documents.
- Utilize phone systems effectively to handle inquiries and direct calls appropriately.
- Provide exceptional customer service by addressing client needs and resolving issues promptly.
- Support dental receptionist duties, including patient check-in/check-out processes.
- Assist in maintaining office supplies inventory and ordering as necessary.
- Implement organizational strategies to enhance office efficiency and workflow.
- Collaborate with team members to foster a positive work environment.
Requirements
- Proven experience in a front desk or administrative role, preferably in a healthcare or dental setting.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent phone etiquette and communication skills, both verbal and written.
- Proficiency in QuickBooks or similar accounting software is a plus.
- Bilingual candidates are encouraged to apply for enhanced communication with diverse clientele.
- Demonstrated time management skills, ensuring timely completion of tasks and appointments.
- Familiarity with standard office equipment and procedures, including clerical functions.
This position is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service while managing front desk operations efficiently.
Job Type: Full-time
Pay: $14.00 - $14.50 per hour
Schedule:
- Night shift
Work Location: In person
Salary : $14 - $15