What are the responsibilities and job description for the Head of Global Deliverability Strategy position at Klaviyo Inc.?
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
About Us :
Klaviyo is a leader in delivering cutting-edge communication solutions for businesses worldwide. We empower companies to reach their customers effectively while ensuring compliance with global regulations and best practices. Our focus spans email, SMS, and other communication channels, with an emphasis on deliverability excellence, security, and user experience.
About the Team and Role
The Head of Global Deliverability Strategy will lead the development and execution of deliverability and compliance strategies for both email and SMS. You will manage a global team of experts and ensure that deliverability practices align with industry standards while driving value for our customers. Your role will focus on optimizing communication practices, maintaining compliance with global regulations, and ensuring operational excellence for customers across diverse regions. This position requires a balance of strategic vision, team leadership, and hands-on expertise in deliverability for both email and SMS, along with a strong understanding of compliance frameworks.
How You’ll Make a Difference :
Leadership and Strategy
- Define and execute a global deliverability and compliance strategy for both email and SMS communication.
- Lead and develop a team of deliverability specialists and managers across multiple regions.
- Set clear goals, priorities, and KPIs for the team to ensure alignment with company objectives.
- Act as an escalation point for complex deliverability and compliance challenges, collaborating with internal stakeholders to drive resolution.
- Stay up-to-date on emerging deliverability trends, technologies, and compliance requirements to ensure the company remains a leader in the field.
Deliverability Optimization
Compliance Management
Collaboration and Cross-Functional Engagement
Data & Reporting
Who You Are :
Education and Experience :
Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including : medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations :
160,000 — $240,000 USD
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star : delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE : Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here
J-18808-Ljbffr
Salary : $160,000 - $240,000
