What are the responsibilities and job description for the Bilingual Account Manager position at KleenMark?
Company Overview :
Operating in a $1Billion plus industry, KleenMark is Wisconsin’s largest independent commercial cleaning and supply company. Built on 60 years of experience, KleenMark uses proven processes and the industry’s best-trained teams to deliver unmatched service. Expertise in healthcare, commercial, life sciences, manufacturing, and education, KleenMark’s 900-plus technicians clean more than 30-million square feet daily. We are a family owned and run business that lives out our values of Trust, Teamwork and Results.
We have excellent opportunities for you to join our team!
You must be located in Wisconsin and be able to work at our Appleton office.
Job Summary
The Account Manager is responsible for overall customer satisfaction of their accounts. Responsibilities also include selling other services and products to current customers and promoting our “Brand” in our market.
Essential Roles and Responsibilities
Management
- Responsible for the overall satisfaction of their assigned accounts.
- Insure all policies and procedures of the company are adhered to.
- Work with other departments as needed (sales, HR, KMD, etc.).
Financial Management
Customer Relations
Employee Development
Professional Development
Safety
Other
Education and / or Experience
B.S. or B.A. degree in Business Administration or other business related area of discipline preferred and 3 to 5 years related experience, or additional years of education and experience may be substituted for each other, as determined by Human Resources. Ability to read, write and speak English is requirement of this position. Bilingual English / Spanish reading, writing, and speaking is also required.
Knowledge, Skills and Abilities
Excellent communication, leadership, organization, and problem solving skills, as well as the ability to be flexible and multi task. Must have basic understanding of Microsoft office products (Word, Excel, Outlook, etc).
Physical Demands and Work Environment
While performing the duties of the job, the employee must be able to use a keyboard, calculator and telephone. They are regularly required to stand or walk, sit, talk, hear, and use hands to finger, grasp, handle, or feel. The employee must occasionally climb, stoop, kneel, crouch or crawl, reach and grasp as well as lift and / or move equipment as necessary. The employee must have the visual acuity to determine the neatness and accuracy of thoroughness of the work. Employee must comply with proper safety policies and procedures as required (i.e. when exposed to cleaning products). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
