What are the responsibilities and job description for the Account Supervisor, Market Access position at Klick Health?
About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
Welcome Peregrine Market Access
In 2025, Peregrine Market Access joined the Klick Health family, extending and expanding Klick's Market Access capabilities.
Job Details
The Account Supervisor serves as the primary day-to-day client contact. The Account Supervisor supports the development of the strategic direction for the brand and assists in managing the agency team from project planning through implementation. This position supports client relationships at the manager level, account profitability and growth, and strategic cross-pillar servicing opportunities. The Account Supervisor is responsible for managing and training junior direct reports.
The successful Account Supervisor is extremely detail-oriented, an active listener, able to take and give direction and effectively communicate business needs. This person possesses a general understanding of and is eager to learn more about managed markets, marketing communications, brand strategy and the pharmaceutical industry. He/she will have the ability to see projects through from planning to execution and has a clear understanding of how each project and overall scope of work supports the clients objectives and brands managed markets strategies.
Responsibilities:
- Manages day-to-day needs of account and maintains daily client contact and follow-up
- Maintains financial control by assisting with internal bi-monthly forecast updates, preparing client budget/forecast reconciliations, and generating annual financial budgets
- Possesses as solid understanding of the pharmaceutical industry, managed markets space, therapeutic category, brand and relevant competitors
- Works with internal team members to develop and understand the client Value Proposition; evaluates individual tactics developed by the agency against the Value Proposition
- Works with internal team members to develop and understand the Project Brief for appropriate tactics; evaluates project against the Project Brief
- Mentors, educates, trains and motivates junior account staff
- Recognize and act upon opportunities to share additional pillar offerings in an effort to expand relationship with the client
Key Competency: Managed Markets Marketing
- Self-starter who demonstrates initiative when exploring team and client needs, responding to requests and learning about payers, disease states, therapeutic categories, brands, and communication channels
- Demonstrates a developing proficiency of skills including but not limited to: attention to detail, organization, problem solving, priority setting and presentation skills to internal and external audiences
- Exhibits a strong work ethic
- Consistently adheres to agency work standards
- Successfully manages multiple projects and exercises judgement to prioritize and accomplish tasks
- Approaches client business with a holistic approach
- Understands the basic principles and framework for client’s and brand’s strategic approach to managed markets
- Experience in both print and digital
Key Competency: Leadership
- Fosters a team environment across functions
- Develops strong, productive relationships with internal team
- Possesses ability to present his/her point-of-view and influence decision-making
- Maintains composure under pressure; leads by example while seeking and accepting feedback
- Acts with professionalism and integrity
- Recognizes and escalates issues when appropriate
- Demonstrates respect, empathy and appreciating for others
- Regularly exercises judgement and discretion to manage multiple projects
Job Qualifications:
- Bachelor’s degree (concentration in Marketing, Communications preferred)
- 3-5 years of agency, healthcare marketing experience
- Strong knowledge of managed markets, pharmaceutical marketing and sales. Brand management experience preferred
- Travel required: 20-40%
#LI-Hybrid #LI-MK1
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
