Demo

Inside Sales

KLM Careers
Butler, IN Remote Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 3/8/2025
About the Job

We are seeking an Inside Sales professional to serve as the day-to-day account manager for a defined set of clients after completing thorough training. This role focuses on processing orders, servicing those orders, and providing ongoing support to clients.

Company Culture and Environment
Our company fosters a supportive and client-focused environment where communication and organization are paramount. Employees are encouraged to maintain courtesy in customer service interactions, ensuring a positive experience for clients.

Career Growth and Development Opportunities
This position offers the opportunity to develop strong relationships with clients and gain valuable experience in sales and customer service, which can lead to further career advancement within the company as well as opportunities to learn about industry-specific practices.

Detailed Benefits and Perks
As a key member of our team, you will have access to training and support that will enable you to succeed in your role and grow with the company.

Why You Should Apply for This Position
If you are looking for an opportunity to work closely with clients, develop your account management skills, and be part of a dedicated team, this role is ideal. You will contribute to building strong client relationships and gain valuable experience in the sales process.

Key Skills and Responsibilities
To be successful in this role, you will need:
  • Attention to detail and accuracy
  • Organized and efficient
  • Courteous customer service skills
  • Proficient in Microsoft Excel
  • Comfortable using Outlook and maintaining professional email etiquette
  • Familiarity with CRM systems is a plus
  • Ability to manage stress and handle large workloads
  • Quick learner
  • Dependable and reliable
Responsibilities:
  • Communicate with customers to assess their needs, primarily through email
  • Evaluate and report inventory information to clients
  • Coordinate with outside representatives for customer service and support
  • Create sales orders and work orders
Qualifications:
  • Prior experience in customer service
  • Experience with MS Excel
  • Proficient in using Outlook and maintaining professional email etiquette
  • Familiarity with CRM systems preferred
  • Experience in the steel industry is a plus, but not mandatory
  • Must be a US Citizen or Green Card holder
Education Requirements:
  • High school diploma or equivalent
Experience Requirements:
  • Experience in customer service and sales support
  • Proficiency in MS Excel and email communication
  • Experience in using CRM systems is a plus
Why Work in Butler, IN:
Butler, IN offers a small-town charm with a tight-knit community, making it an appealing place to live and work. The area provides a peaceful environment with a lower cost of living compared to larger cities, while still being within reach of urban amenities.

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