Demo

Inside Sales

KLM Careers
Butler, PA Remote Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/7/2025

The Inside Sales role is designed to serve as the day-to-day account manager for a defined set of clients after completing thorough training. While the outside sales team is responsible for prospecting and acquiring clients, the Inside Sales role focuses on processing orders, servicing those orders, and providing ongoing support to clients.

Company Culture and Environment

The company fosters a supportive and client-focused environment where communication and organization are paramount. Employees are encouraged to maintain courtesy in customer service interactions, ensuring a positive experience for clients.

Career Growth and Development Opportunities

This position offers the opportunity to develop strong relationships with clients and gain valuable experience in sales and customer service, which can lead to further career advancement within the company as well as opportunities to learn about industry-specific practices.

Detailed Benefits and Perks

While specific benefits are not detailed in the job description, the roles focus on training and support implies a company culture that values employee development and retention.

Compensation and Benefits

  • Competitive salary based on experience
  • Opportunities for professional development
  • Supportive team environment

Why you should apply for this position today

If you are looking for an opportunity to work closely with clients, develop your account management skills, and be part of a dedicated team, this role is ideal. You will contribute to building strong client relationships and gain valuable experience in the sales process.

Skills

  • Attention to detail and accuracy
  • Organized and efficient
  • Courteous customer service skills
  • Proficient in Microsoft Excel
  • Comfortable using Outlook and maintaining professional email etiquette
  • Familiarity with CRM systems is a plus
  • Ability to manage stress and handle large workloads
  • Quick learner
  • Dependable and reliable
  • Responsibilities

  • Communicate with customers to assess their needs, primarily through email
  • Evaluate and report inventory information to clients
  • Coordinate with outside representatives for customer service and support
  • Create sales orders and work orders
  • Qualifications

  • Prior experience in customer service
  • Experience with MS Excel
  • Proficient in using Outlook and maintaining professional email etiquette
  • Familiarity with CRM systems preferred
  • Experience in the steel industry is a plus, but not mandatory
  • Must be a US Citizen or Green Card holder
  • Education Requirements

  • High school diploma or equivalent
  • Education Requirements Credential Category

  • High School Diploma
  • Experience Requirements

  • Experience in customer service and sales support
  • Proficiency in MS Excel and email communication
  • Experience in using CRM systems is a plus
  • Why work in Butler, IN

    Butler, IN offers a small-town charm with a tight-knit community, making it an appealing place to live and work. The area provides a peaceful environment with a lower cost of living compared to larger cities, while still being within reach of urban amenities. The local economy is supportive of various industries, providing opportunities for professional growth and community engagement.

    Employment Type : Full-Time

    Education Level : High school diploma or equivalent

    Qualifications : 1. Do you have experience in Customer Service 2. Do you have experience in MS Excel 3. Do you have experience with Outlook and professional email etiquette 4. Do you have experience in using CRM 5. Do you have steel industry experience is a definite plus, but not required 6. Must be a US Citizen or Green Card holder.

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