What are the responsibilities and job description for the Sales Account Manager position at KLM Careers?
About the Role
The Inside Sales role is designed to serve as the day-to-day account manager for a defined set of clients after completing thorough training. While the outside sales team is responsible for prospecting and acquiring clients, the Inside Sales role focuses on processing orders, servicing those orders, and providing ongoing support to clients.
Company Culture and Environment
The company fosters a supportive and client-focused environment where communication and organization are paramount. Employees are encouraged to maintain courtesy in customer service interactions, ensuring a positive experience for clients.
Career Growth and Development Opportunities
This position offers the opportunity to develop strong relationships with clients and gain valuable experience in sales and customer service, which can lead to further career advancement within the company as well as opportunities to learn about industry-specific practices.
Responsibilities
- Communicate with customers to assess their needs, primarily through email
- Evaluate and report inventory information to clients
- Coordinate with outside representatives for customer service and support
- Create sales orders and work orders
