What are the responsibilities and job description for the Operation Manager position at KLM RENTAL GROUP?
Benefits:
- Bonus based on performance
What you'll do:
- Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
- Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
- Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
- Ensure customer complaints are handled and resolved in a timely and effective manner
- Provide statistical information relating to transaction and revenue projects
- Assist management in the preparation of annual budget
- Monitor the price of gasoline charges currently being paid
- Implement HR policies
