Chief Human Resources Officer

Maine Veterans’ Homes / Chief HR Officer / Augusta, ME

Our client, Maine Veterans’ Homes is seeking an experienced healthcare HR leader to join their executive team based in Augusta, ME. The position reports to the CEO and is responsible for developing and executing HR strategy in support of MVH’s mission to provide quality care for Maine’s veterans and their families and to uphold its core values: Honesty and Integrity, Veterans are Unique, Respect, Excellence, Team, and Lead the Way.

• HR Strategy and Alignment: Ensure that MVH’s HR alignment, processes and policies provide a strong foundation to meet organizational strategic goals, ensure compliance and support the organization in delivering high quality care to its residents.
• Compensation and Benefits: Review MVH’s compensation and benefits programs and make recommendations for improvement to attract and retain employees as well as support MVH’s financial goals. Effectively implement updates and changes ensuring that employees understand changes and the full value of their compensation package.
• Employee Life Cycle: Oversee the full employee life cycle from applicant to on boarding to off boarding to ensure that all employees have a positive experience and understand MVH culture and values. This includes developing and implementing strong onboarding, performance management, and talent development programs that improve employee engagement and reduce turnover.
• Organization Design and Development: Partner with the executive team and managers to develop an organizational strategy that optimizes staff contribution, supports manager and leadership development, creates efficiencies and meets financial requirements.  
• Staffing and Recruiting: Evaluate MVH staffing needs in the short- and long-term and develop strategies for building an external talent pipeline and developing internal staff for growth.  Work closely with recruiting staff to incorporate best practices for attracting and evaluating candidates for MVH positions. Work closely with the CEO and COO to develop staffing structures that meet organizational needs for quality and service.
• Policy and Employee Relations: Provide support and guidance to HR Managers in navigating employee relations issues and ensuring the fair and consistent application of policies, while managing organizational risk.  Evaluate policies to ensure compliance with changing regulations and ensure that they support effective operations. 
• Staff Management: The CHRO manages a team that includes an HR Director and recruiting specialists and works closely with the HR Managers and Assistants located in each of MVH’s sites to ensure consistent application of HR programs, processes, and policy.
• Technology: Ensure that HR has the tools and resources to effectively report on key HR metrics and facilitate ease of HR transactions for employees and managers. 

• A proactive and responsive HR leader with progressive HR generalist experience including at least 5 years in a senior level role.
• Experience working in healthcare required.  Experience in long-term care preferred. Multi-site, multiple care lines experience also preferred.
• Experience evaluating HR programs and policies and developing and implementing strategies to support the organization’s strategic plan.
• Demonstrated experience leading, managing, and developing an HR team that partners with employees and managers to deliver high quality programs and HR support.
• Experience developing, implementing, and maintaining competitive and cost-effective compensation and benefit structures in a multi-site organization.
• Experience successfully leading organizations through change.
• Excellent interpersonal and communication skills to build strong relationships with internal and external stakeholders.
• Experience selecting and implementing HR software and applications.
• Bachelor’s degree required; master’s degree preferred.
• HR certification helpful but not required.
• Ability to travel to MVH’s locations in Scarborough, Augusta, Bangor, South Paris, Caribou and Machias. 

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• Life and AD&D Insurance
• Accident Insurance
• Hospital Indemnity and Critical Illness Insurance
• Tuition Reimbursement
• Earned Benefit Time
• Employee Assistance Program (EAP)
• Tax-deferred 403(b) and Post-tax ROTH 403(b) with Employer Match
• Maine State Retirement Pension Program
• Well-being Programs, Education, and Incentives

About Maine Veterans’ Homes

Maine Veterans’ Homes (MVH) is a non-profit, award-winning senior services healthcare provider, offering unparalleled care and comfort to approximately 600 of Maine’s veterans, their spouses, and Gold Star families in our six homes throughout the state. Created by the Maine Legislature in 1977 to provide long-term care services to Maine’s Veterans and eligible family members, MVH operates as an independent, nonprofit organization with six locations: Caribou, Scarborough, South Paris, Bangor and Machias.

MVH is a separate, nonprofit organization from the Department of Veterans Affairs but works closely with the U.S. Department of Veterans Affairs to access federal funding for Veterans’ benefits and care.

MVH employs over 1000 highly skilled staff who are specially trained to provide the physical, emotional, and mental support and care Veterans need and who bring an unwavering commitment to the Vision and Core Values in caring for Maine’s Veterans. Each MVH’s six homes has been recognized by the industry’s leading healthcare organizations, placing MVH in the top five percent in quality measures for nursing homes across the nation.

Maine Veterans’ Homes believes it is a privilege and responsibility to provide care and support for those who honorably served our country, as well as for their families. The mission, “Caring for those who served,” is at the forefront of all that the organization does as a Provider of Choice, Employer of Choice, and Veteran Advocate.

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Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.